Construction Lending Manager

Position Summary The position is responsible for the efficient and accurate management of the Lien Release and MERS area, acting as the first line of defense to maintain compliance with state and regulatory requirements for executing lien releases, MERS commitments, and assignments. Responsibilities Ensure team members adhere to all governing servicing SLAs, regulations and investor requirements. Oversee proper management, staffing, performance and development; hire, train and coach staff. Establish, review and maintain department standards; identify gaps, coordinate improvements and develop controls to enhance efficiencies and minimize risks. Manage operations within appropriate risk tolerance, including settlement and loss authority limits. Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; implement agreed upon resolutions. Build and maintain relationships with internal and external business partners, managing expectations and accountability. Perform all other duties as assigned. Qualifications Education or training in Mortgage, Finance, or a strongly related industry. A minimum of one year in a management or leadership role of individual contributors. Three years of exposure to default, mortgage servicing or a strongly related field. Strong oral and written communication skills. Strong interpersonal, time management and organizational skills. Ability to work in an occasionally changing and low‑paced environment. Ability to operate independently at a low to medium level. Ability to lead and manage a small organization and direct non‑income expense. Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates receive at least 10 days of vacation (prorated based on date of hire and full‑time/part‑time status) during the first year of employment, as well as 10 prorated sick days and paid holidays. Depending on position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. Equal Opportunity Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. E-Verify IER Right to Work. EEO is the Law. #J-18808-Ljbffr Crump Life Insurance Svcs Inc