Recertification Specialist

Recertification Specialist

The Recertification Specialist is responsible for ensuring all HUD policies and procedures are followed to ensure program compliance and for coordinating and monitoring annual recertifications. Upon satisfactory completion of the required duties, the Recertification Specialist has ensured timely reporting as required by state and local agencies, completion of forms, and proper procedures have been followed as it relates to LIHTC compliance, subsidy programs, Housing Authority, and Conventional Affordable compliance.

Duties and Responsibilities

• Process initial, annual, and interim recertifications while conforming to HUD regulations
• Calculate rents for annual and interim recertification.
• Identify households with income reporting discrepancies and make rent adjustments.
• Review applicant files and determine Section 8/LIHTC eligibility.
• Follow LIHTC and Section 8 guidelines.
• Notify residents of upcoming recertifications.
• Schedule initial interviews for recertifications.
• Prepare third-party verification forms.
• Maintaining residents' files and paperwork.
• Investigate and correct income discrepancies.
• Performs other related duties as required.

Minimum Qualifications and Requirements

• A High School Diploma or GED is required along with a minimum of 1 year of related experience in customer service or providing administrative and office support.
• Previous experience in property management
• Tax Credit Specialist (TCS), Certified Occupancy Specialist (COS) or Housing Credit Certified Professional (HCCP) designation are required.
• Knowledge of administrative and office procedures and systems
• Affordable housing knowledge and experience
• Excellent customer service skills
• Strong organization and time management skills.
• Communication skills both written and verbal.
• Strong conflict resolution skills
• Computer skills – Microsoft Office products
• Strong listening skills – understand points being made and ask appropriate questions.
• Ability to manage multiple priorities while maintaining consistent performance.
• Ability to use basic office equipment - computer, telephone, printer, copier, Internet.
• Ability to be detail oriented.

Preferred Qualifications and Requirements

• N/A

Physical Demands and Work Conditions

• The person in this role must be able to position him/herself (ex: kneel, crawl, crouch down) to fulfill the essential functions of the role less than half the time.
• The person in this role must be able to spend more than half the time walking.
• This position requires the ability to remain in a stationary position (standing and/or seated more than half the time.
• This position requires the ability to spend all of the time viewing computer monitors.
• This position operates machinery and/or equipment that requires the constant use of hands/fingers/wrists (ex: typing, sweeping, slicing deli meat, operating the Point-of-Sale system, etc.) all the time.
• This position's work area is climate-controlled (heat/AC) more than half the time.
• This position requires work outdoors none of the time.
• This position is exposed to hazard/chemical materials none of the time.
• The person in this position must be able to identify and distinguish between colors all the time.
• This position operates heavy machinery none of the time.
• The person in this position must be able to maneuver (lift, move, carry, slide, etc.) 15– 40 lbs.

Travel Requirements

• This position commutes between two to four properties that are close together.

Other Duties

• Perform other duties as assigned.