Shift Leader

Job Description

Job Description

Job Overview

Schedule: Full-time

Availability: Morning, Afternoon, Evening (Includes Weekends)

Age Requirement: Must be at least 18 years old

Location: Charlottesville, VA

Address: 100 Wegmans Way

Compensation: $21.75 - $22.50 per hour

Job Posting Date: 07/05/2026

Application Deadline: 08/03/2026

Job ID: R

Earn a Bonus of Up to $1,500!

Position Summary

We are seeking enthusiastic entry-level leaders who are eager to collaborate, guide, and excel daily! In this position, you will coordinate and troubleshoot the daily operations of our customer service team while also engaging in store management tasks and projects. This role will provide you with a comprehensive understanding of our values, business metrics, and operations, allowing you to experience various shifts from day to night, often serving as a bridge between different store areas. You will lead and nurture a team focused on customer service, ensuring they have the necessary tools and resources to thrive. If you thrive in a dynamic, fast-paced environment where each day presents new challenges, this opportunity is perfect for you!

Key Responsibilities

• Independently oversee store operations during both day and night shifts, acting as a key leader and liaison among teams and departments; responsible for opening and closing the store as per a weekly changing schedule.
• Collaborate with department management to prioritize tasks and ensure efficient Front End/customer checkout operations, monitoring customer traffic and managing checkout lanes to minimize wait times.
• Supervise the performance of Customer Service team members, providing necessary resources, training, feedback, and development opportunities.
• Deliver exceptional customer service to both customers and employees, championing our values and standards throughout the store.
• Respond swiftly to emerging situations, working with store leadership to resolve operational challenges.
• Engage in and/or lead special projects and assignments aimed at fostering teamwork and enhancing company culture.

Qualifications

Required:

• Experience in customer service, ideally within food service, grocery, or retail environments.
• Demonstrated ability to manage multiple tasks and handle interruptions in a fast-paced setting.
• Proficient computer skills.

Preferred:

• Experience in a leadership role.
• Ability to quickly learn and adapt to new situations and topics.

Working Conditions

Our organization prioritizes the well-being of our employees, believing that our success is rooted in meeting their needs. We offer competitive pay, comprehensive benefits, and a variety of meaningful perks, all contributing to a fulfilling career.

Benefits

Comprehensive Benefits Include:

1. Paid time off (PTO) to help you maintain a healthy work-life balance.
2. Increased pay rates for overtime, Sundays, or recognized holidays.
3. Health care benefits that offer extensive coverage at a low cost.
4. Retirement plan with a 401(k) matching contribution.
5. A generous scholarship program to support employees in achieving their educational aspirations.
6. LiveWell Employee & Family program to promote emotional, work-life, and financial wellness.

Our employees have consistently ranked us among the Fortune 100 Best Companies to Work For® since its inception in 1998. Experience what it means to be part of a mission-driven, values-oriented organization where YOU can make a significant impact.

*Eligibility requirements apply, and benefits may vary based on location or position.