Senior Manager, AML Managed Services

Position Summary Senior Manager, Regulatory Risk and Forensic Operate Anti-Money Laundering (AML) Managed Services Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organizations. Join our team and use advanced data, AI, emerging technologies, and industry insights to help clients bring clarity from complexity and accelerate their path to value creation. Recruiting for this role ends on December 15, 2026 The work you’ll do As a Senior Manager you will work across sales, solution architecture, delivery, legal, risk, compliance, finance, and third-party teams to design operating models that are compliant, high quality, commercially sound, legally supportable, and deliverable at scale. You will also help clients assess AML and sanctions risks, improve financial crime compliance processes and technology, and execute complex remediation, monitoring, testing, and control programs. In this role, you will likely be involved in the following: Business development, deal shaping, and solutioning Sell, shape, and structure large AML Managed Services and Operate opportunities, partnering with sales and solution architecture teams on pursuit strategy and solution design.Support client negotiations by explaining and defending proposed risk, compliance, quality, operating model, and legal positions.Embed the cost of AML compliance, controls, quality assurance, and governance into final bid models.Challenge solution assumptions where they create delivery, regulatory, contractual, financial, or operational risk.Work with commercial teams to balance client requirements, delivery feasibility, and provider risk appetite.Support transition planning so the handoff from sales to delivery preserves agreed control standards and operating expectations.Contribute to building Business Process as a Service (BPaaS) capabilities within the Regulatory, Risk & Forensic portfolio. AML and sanctions delivery leadership Lead delivery for large AML Managed Services and Operate engagements, with accountability for execution quality, client outcomes, and delivery discipline.Provide regulatory, operational, and technology insights on financial crime topics, including AML, Know Your Customer (KYC), sanctions, and Office of Foreign Assets Control (OFAC) compliance.Assess AML and sanctions risks at the enterprise and business unit levels.Oversee large-scale programs, including transaction monitoring lookbacks, KYC remediations, internal controls assessments, internal investigations, and independent testing.Analyze and improve financial crime compliance processes, systems, and technology.Develop and implement corrective action plans to resolve identified issues and help clients reduce the risk of similar issues recurring.Keep current with regulatory developments, supervisory expectations, and evolving practices in financial crime compliance. Risk, controls, quality, and legal integration Map proposed services to relevant AML, sanctions, financial crime, privacy, and industry requirements, as applicable.Identify delivery, operational, financial, compliance, contractual, and third-party risks within proposed deal scope.Design and embed control frameworks, internal checks, quality assurance processes, and governance mechanisms to reduce the risk of service failures.Coordinate internal risk and compliance reviews and support required approvals before deal submission or contract sign-off.Work with delivery and quality teams to define clear service level agreements and key performance indicators.Partner with legal teams to support contract terms related to liability, indemnity, exit provisions, service obligations, dispute handling, and remediation activity.Identify third-party and subcontractor risks connected to proposed service models.Define practical protocols for managing service breaches, escalations, disagreements, and remediation activity.Confirm that proposed operating models align with quality, legal, regulatory, and compliance expectations before client sign-off. Stakeholder and team leadership Prepare and present clear, concise reports, proposals, and presentations to senior leaders at clients and within Deloitte.Serve as a senior coordination point across sales, solutioning, delivery, legal, risk, compliance, finance, and third-party teams.Translate complex AML, sanctions, regulatory, and Managed Services requirements into clear, actionable guidance for pursuit and delivery teams.Provide practical recommendations that help teams move opportunities forward without weakening required controls.Support leadership reviews by summarizing key risks, mitigations, dependencies, and open decisions.Build and sustain strong professional relationships across client and Deloitte teams.Develop and coach team members and provide clear guidance to project teams.Manage and prioritize multiple workstreams in a fast-paced, dynamic environment. The successful candidate would possess these skills: Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationships Ability to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanor Ability to meet deadlinesAbility to mentor and provide clear guidance to others The team Our Regulatory, Risk & Forensic Operate offering supports clients by delivering Managed Services across the Regulatory, Risk & Forensic portfolio. Within Forensic, Discovery & Financial Crime, we support clients on anti-money laundering, discovery, business disputes, investigations, and financial crime matters. We help clients protect their organizations from financial crime and corporate misconduct while using domain, industry, technology, and transformation skills to manage risk and deliver value-added outcomes. Qualifications Required: Minimum of 10 years of experience in AML and/or sanctions-focused activities, Managed Services, Operate, outsourcing, complex services solutioning, or a combination of these areas.Project management experience, including experience leading large engagements, programs, or workstreams.Demonstrated track record selling, shaping, solutioning, and delivering large Managed Services or Operate engagements, or comparable large-scale financial crime compliance programs.Significant experience managing teams of professional AML and OFAC compliance practitioners.Deep knowledge of AML and sanctions regulations as they apply to financial institutions, including retail, wholesale and international banks, broker-dealers, mutual funds, and insurance companies.Experience developing AML, KYC, and sanctions compliance policies and procedures, and reviewing relevant policy and procedure manuals.Ability to advise business stakeholders across the three lines of defense on AML, KYC, sanctions, regulatory, transactional, and documentation issues.Experience using AML monitoring systems and related software.Experience supporting complex bids, client negotiations, contract reviews, or solution design.Ability to assess operational, delivery, commercial, financial, compliance, regulatory, contractual, and third-party risks in large-scale service deals.Experience working with legal, risk, compliance, delivery, finance, and sales teams in a matrixed environment.Strong analytical and investigative skills.Excellent written and verbal communication skills, including experience presenting written and oral reports to senior management and clients.Strong attention to detail, organizational skills, and commitment to high-quality work product.Proven ability to prioritize workload, manage multiple priorities, meet deadlines, and adapt quickly to changing objectives.Ability to work independently and collaborate as part of a team.Strong interpersonal skills and professional demeanor.Bachelor’s degree in finance, business, law, criminal justice, or a related field.Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be available. Preferred: AML consulting and regulatory experience.Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), or equivalent credential.Experience with regulated industries such as financial services, life sciences, health care, or the public sector.Familiarity with regulatory frameworks such as the General Data Protection Regulation, Health Insurance Portability and Accountability Act, and applicable financial regulations.Experience designing service level agreements, key performance indicators, control frameworks, and governance models.Experience managing third-party, subcontractor, or vendor-related risks within a Managed Services environment.Strong facilitation skills across internal teams and client stakeholders.Ability to speak multiple languages. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $155,600 to $306,800. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 370269 Job ID 370269 Risk, Compliance, and Governance | Financial Crime and FraudSame job available in 8 locations