Project & Program Management III

The Project Manager operates at the center of Edge Operations, serving as the primary intake point for emergent issues, strategic opportunities, and cross-functional project work. This role leads both emergent and enduring projects that drive operational efficiency, automation, AI integration, and tooling innovation across the organization. The Project Manager brings together multi-disciplinary teams to rapidly iterate on solutions—whether addressing known problems, conducting root-cause analysis, or managing crises in real time. This individual is a proactive change agent who filters through competing priorities to focus the organization on the highest-impact work.Scope & ImpactOperates at the organizational nexus where issues, opportunities, and crises are identified, triaged, and assignedLeads projects of varying complexity—from rapid-response crisis work to long-term strategic initiativesDrives measurable efficiency gains through automation, AI integration, and process optimizationInfluences cross-functional teams and external stakeholders without direct authorityApplies data-driven insights to inform decisions, shape priorities, and demonstrate impactWorks with minimal direction; exercises independent judgment on ambiguous and high-stakes issuesRoles & ResponsibilitiesProject & Program LeadershipLead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospectiveServe as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teamsDrive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectivelyOwn the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeoutBalance a diverse portfolio of concurrent projects across multiple domains and disciplinesOperational Excellence & Change ManagementIdentify and execute on opportunities to improve processes, eliminate waste, and increase operational velocityChampion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organizationEffect meaningful organizational change by building consensus, influencing stakeholders, and delivering resultsDevelop and maintain standard operating procedures, playbooks, and documentation that scale with the teamCrisis Response & Root Cause AnalysisLead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolutionConduct thorough root-cause analysis and drive corrective actions to prevent recurrenceMaintain composure and clarity under pressure, guiding teams through ambiguity to resolutionStakeholder Engagement & CommunicationPartner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators)Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadershipProvide regular, structured status updates, executive summaries, and impact reportsFacilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomesData Analytics & Insight-Driven Decision MakingLeverage data analytics to identify trends, measure impact, and surface actionable insightsBuild and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performanceTranslate data into compelling narratives that influence priorities, resource allocation, and strategyTooling, AI & AutomationMaintain deep familiarity with Client internal tools, systems, and platforms .Evaluate, pilot, and scale AI-powered tools and automation to reduce toil and improve outcomesStay current on emerging technologies and proactively identify opportunities for integrationRequired QualificationsBachelor's degree (B.S./B.A.) or equivalent combination of education and experience5–8 years of program management, project management, or operational leadership experienceDemonstrated ability to lead cross-functional projects in fast-paced, ambiguous environmentsStrong proficiency with project management tools and methodologies (Agile, Scrum, Waterfall, or hybrid)Exceptional written and verbal communication skills; able to articulate complex ideas clearly to diverse audiencesProven ability to prioritize effectively—filtering signal from noise to focus on the most impactful workDeep comfort with data analytics: able to query, interpret, and act on data to drive decisionsTrack record of driving automation, process improvement, or AI integration initiativesSelf-starter who is proactive, organized, and disciplined in managing competing prioritiesDemonstrated flexibility and adaptability in response to shifting conditions, environments, and organizational needsStrong interpersonal skills; builds trust and collaborates effectively across teams and with external partnersAbility to effect change in complex organizations through influence, not just authorityPreferred QualificationsFamiliarity with network infrastructure, data center operations, or edge computing environmentsPMP, PgMP, CSM, or equivalent project/program management certificationsExperience with AI/ML tools, prompt engineering, or automation frameworksChange management certification or equivalent experience (e.g., Prosci, ADKAR)Background in multi-disciplinary environments (engineering, operations, vendor management, finance)Physical Demand & Work EnvironmentMust have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersSalary Range$80,640.00 - $134,400.00 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive benefits to all Regular, Full-Time Employees,including:Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through UHCNationwide Vision provided by UHCFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and CourseraCorporate Wellness Program provided by Goomi GroupEmployee Assistance ProgramWellness Days401k PlanBasic and Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other ancillary benefits required under state and federal lawSummaryLocation: Fremont, CAType: Full time