Laundry

Job Description

Job Description

JOB SUMMARY: The Laundry associate’s primary responsibility is to perform all laundry room duties in order to provide clean and folded linen and terry in an efficient and effective manner. This position is also responsible for organizing linens, restocking storage areas, maintaining cleaning chemical inventories, and reporting equipment maintenance needs.

SKILLS and KNOWLEDGE:

1. Must have the ability to provide professional and courteous guest service.
2. Must have good time management skills and the ability to work with minimal supervision.
3. Must have good organizational skills and strong attention to detail.
4. Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.

ESSENTIAL FUNCTIONS:

1. Assists all guests in a professional and courteous manner.
2. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.
3. Sorts, washes, dries and folds all linen and terry.
4. Pulls stained and damaged linen and terry out of circulation and sets aside for extra mending or cleaning.
5. Keeps all equipment clean and promptly reports maintenance problems to supervisor.
6. Keeps laundry room and linen/terry storerooms stocked, cleaned and orderly.
7. Assists housekeeping in stripping rooms of linen and terry and helps with stocking of housekeeping carts.
8. Acquires working knowledge of property and all facilities to respond to guest questions effectively.
9. Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.
10. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
11. Performs all other duties as assigned.

OTHER CONSIDERATIONS:

1. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
2. The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.

PHYSICAL DEMANDS ANALYSIS:
Summary

The Laundry associate works primarily indoors in a temperature-controlled environment. This position requires continuous standing, walking, lifting, carrying, bending and reaching throughout the entire shift. Hazards may include, but are not limited to, slipping and tripping, and exposure to heat, blood borne pathogens and standard cleaning chemicals.