Shift Leader

Job Description

Job Description

Join the team at Tommy’s Express Car Wash! We’re looking for energetic, dependable people who take pride in their work and enjoy creating a great experience for every guest.

We’re hiring  Shift Leaders to support high-quality wash services, friendly customer service, and smooth daily operations. Whether you’re ready to contribute as a team member or help lead the operation, you’ll play an important role in keeping our site clean, organized, safe, and welcoming.

Our ideal candidates bring a positive attitude, attention to detail, and a willingness to work together in a fast-paced, hands-on environment. Leadership candidates should also enjoy leading by example, coaching team members, and keeping the team focused on service standards and daily goals.

Responsibilities

• Deliver friendly, attentive service and help create a positive experience for every guest.
• Assist with daily wash operations, including greeting guests, guiding vehicles, and answering questions.
• Keep the site, vacuum area, tools, and supplies clean, organized, and ready for use.
• Follow safety procedures and maintain consistent service quality standards.
• Work together to keep operations running smoothly during busy periods.
• Lead daily shifts, coach and support team members, resolve guest concerns, and help the team meet daily goals.
• Support the Site Leader with scheduling, training, and overall site performance.

Requirements

Required Qualifications

• Friendly, dependable, and willing to learn in a fast-paced, customer-facing environment.
• Strong teamwork and communication skills.
• Able to remain on your feet throughout the shift and work outdoors in varying weather conditions.
• Must be eligible to work in the United States.
• Reliable transportation to and from work.
• Availability to work evenings and weekends.
• Comfortable leading and coaching team members, handling guest concerns, and keeping daily operations running smoothly.

Preferred Qualifications

• Experience in retail, food service, hospitality, or car wash operations.
• Experience promoting products, services, or memberships.
• Familiarity with cleaning, basic equipment care, and maintaining an organized workplace.
• Previous team leadership or supervisory experience.
• Experience with employee training, scheduling, and supporting operational goals.

Benefits

• Bonus Program

• 401K with Company Match

• Health Care

• Car Wash Membership