Senior Living Dining Room Attendant / Server (Brookhaven, Ga)

Job Description

Job Description

POSITION: Dining Room Attendant / ServerTITLE OF IMMEDIATE SUPERVISOR: Director of Culinary Services/Executive ChefDEPARTMENT: DiningSTATUS: Non- Exempt/HourlySUMMARYThe Dining Room Attendant / Server is responsible for coordinating table service for residents and communicating with front and back of house personnel. The Dining Room Attendant / Server is also responsible for insuring that all residents receive gracious hospitality and prompt service as prescribed by Orchards values and best practices.QUALIFICATIONS AND EDUCATION REQUIREMENTSHigh school diploma or GED, preferredCustomer service oriented and ability to multi-taskMust successfully clear a background check, TB skin test or x-ray, and health screeningCurrent CPR certificationCurrent certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire CommissionerPRINCIPLE DUTIES AND RESPONSIBILITIESPerforms dining service duties in accordance to Orchard dining standards based on server trainingIs responsible for maintaining the cleanliness of the dining room this includes removal of all soiled dishes after each service, replacing dirty table cloths and napkins, resetting the table settings, and vacuuming the dining room floorPerform defined work routines, using various dietary utensils, supplies and equipment as assigned by the Executive Chef or Culinary Team LeaderProvide assistance to the cook in the preparation and service of mealsMeet scheduled meal and snack times Maintain knowledge of resident's diet restrictions, allergies and preferencesKnowledge of the menu, with the ability to make suggestionsFollow cleaning schedules and perform cleaning duties as scheduledSetting up the dining room and serving residentsWash and store dishes Assist in receiving and storing food and suppliesAttend in-service educational programs Follow defined hygiene and safety codes while performing all dutiesUnderstand facility's fire and disaster plans; follow established procedures during drills and actual emergencies Perform other department duties or special assignments as directed by the Executive Chef or Culinary Team LeaderCOMPETENCIESWorks with integrity; upholds organizational valuesMust be able to work semi-independently Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals Ability to speak effectively in front of othersAbility to solve practical problems and deal with a variety of variables in situationsAttention to detailORCHARD EXPECTATIONS:Adheres to all Orchard policies and procedures Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rulesDisplays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbookMaintains positive communication and team collaborationServes as an ambassador for Orchard at all timesDemonstrates ongoing responsibility for self-educationMaintains resident and personal safety regarding occupational health and safetyAttends regularly scheduled department meetingsResponsible for maintaining all continuing education and training requirements for positionAttends and participates in onsite training and continuing education as requiredParticipates in safety program, as requestedCooperates to investigate employee injuriesPromotes and support safety awareness and implement safety operationsParticipates in orientation of new employeesParticipates in volunteer orientations, training and education as requestedRemains updated on all state regulations related to positionEnsures compliance with all state and federal regulations (i.e. OSHA) Participates in the risk management programs Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solvingAbility to work evenings, weekends and flexible hours when necessary to meet the needs of our residentsFollows Professional Dress Code policies as outlined in the employee handbook for community and department specific standardsAdheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all timesPerform other related duties as assignedORCHARD STANDARDSAll employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-ControlThese are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.F-A-M-I-L-YFirst ImpressionsAll are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.Accountability and IntegrityWe value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.Meaningful MomentsWhen it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.Information and CommunicationWe believe knowledge is power and communication is the lifeline to effective collaboration.Learning and LeadingCuriosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.Yes "we can" AttitudeWith a can-do character we are committed to creative solution focused problem solving.ADA Requirements (essential functions)Physical RequirementsLiftingMore than 25 lbs, routinely More than 75 lbs, occasionally Transfer150 lb. or greater resident weight Sitting1 - 3 hours/day Standing4 - 5 hour/day Walking2 - 4 hours/day Bend, stoop, squat, and/or twistRepeatedly throughout day Climbing stairsRepeatedly throughout day Reaching3 4 hours/day arms shoulder level Use of telephone1 - 2 hours/day Working under pressure3 4 hours/day Working rapidly for long periods2 - 3 hours/day Use of keyboard/computer, printer, fax, copier0 - 1 hours/day Position requires close work; finger dexterity; adequate hearing and vision (with or without correction). Must be able to stand and walk intermittently throughout the working day, as well as reach, stoop, bend, lifts, carry, and manipulates various food products, dietary supplies and kitchen equipment. This position must be able to withstand exposure to temperature and humidity changes as in entering refrigerated storage areas, working at ovens, ranges, dish-washing machines, and at steam tables. May occasionally work longer than 8 hours/day. Cognitive or Mental RequirementsThe following cognitive or mental requirements are necessary on a daily basis:Critical thinkingReadingWritingMathematicsDrawing conclusions from written or computer-generated materialsClear verbal articulation of the English languageWorking EnvironmentIndoorsPossible exposure to communicable diseasesSkin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex glovesExposure to medical equipment with the risk of lacerations or puncturesThis job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.