Restaurant Food Runner

Job Description

Job Description

Loews Kansas City Hotel offers opportunities at an 800-room hotel connected to the Kansas City Convention Center. Team members support 60,000 square feet of event space, dining outlets, an indoor lap pool and a prime downtown location near Power & Light, T-Mobile Center and the Streetcar.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Uniforms provided with dry cleaning at no cost
• On-site parking
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For
The Restaurant Food Runner ensures timely, accurate delivery of menu items from the kitchen to guests, helping to maintain smooth service and clear communication between front- and back-of-house teams. This role is key to providing an organized, polished dining experience.

Who You Are

• Fast, efficient, and able to navigate a busy dining room

• Detail-focused with strong communication skills

• Team-oriented and calm under pressure

• Reliable and committed to accuracy and presentation

• Guest-centered with a friendly, professional demeanor

• Veterans and military spouses are encouraged to apply

What You Will Do

• Deliver food from the kitchen to guests in an efficient, organized manner

• Ensure accuracy of orders and proper presentation before delivery

• Communicate course timing, modifications, and special requests to servers

• Assist in clearing and resetting tables between courses or after guests leave

• Support servers by restocking plates, silverware, and service items

• Maintain cleanliness of expo lines, food stations, and service areas

• Assist with running beverages as needed

• Answer basic guest questions or direct them to servers

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include:

Required:

• Ability to lift and carry heavy trays and navigate crowded spaces

• Excellent communication and teamwork skills

• Ability to work in a fast-paced environment

Preferred:

• Prior restaurant or hospitality experience

• High School Diploma or equivalent

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.