Shift Lead

Benefits:

Employee discounts

SHIFT LEAD | KIN. SOCIAL

Benefits & Perks

Competitive compensation

Flexible scheduling

Career growth and advancement opportunities

Leadership development

Supportive, team-focused work environment

Opportunity to grow within Quartiere Restaurant Holdings

About the Role

KIN. Social by Quartiere Restaurant Holdings is looking for a confident, dependable, and hospitality-driven Shift Leadto join our team in Stamford, CT.

This is a hands-on leadership role for someone who enjoys being part of service while also helping guide the team and keep the restaurant running smoothly. Our Shift Leads set the tone on the floor, support team members, maintain service standards, and step in to solve problems as they arise.

The ideal candidate has strong restaurant experience, leads by example, communicates well, and knows how to balance taking care of guests with keeping the team organized and focused.

Responsibilities

Help lead front-of-house operations during assigned shifts

Maintain an active presence on the floor and support the team throughout service

Help coordinate servers, bartenders, hosts, runners, and other support staff

Monitor the flow of service and make adjustments as business needs change

Delegate side work, opening, closing, and other shift responsibilities

Ensure team members are following KIN. Social service standards and procedures

Coach and support team members in the moment when needed

Address guest concerns professionally and work toward appropriate resolutions

Communicate with the kitchen and bar to help maintain smooth service between departments

Assist with opening and closing procedures, cash handling, and end-of-shift responsibilities

Monitor cleanliness, organization, and overall restaurant presentation

Assist with breaks, call-outs, and staffing adjustments during the shift

Communicate important shift updates, guest concerns, and team issues to management

Support management in maintaining a professional, positive, and accountable team environment

Qualifications

Previous restaurant experience required

Previous serving and/or bartending experience strongly preferred

Previous Shift Lead, Supervisor, or other restaurant leadership experience preferred

Strong understanding of front-of-house service and restaurant operations

Confident directing and supporting a team during busy service

Strong communication, organization, and problem-solving skills

Ability to remain calm and make sound decisions under pressure

Comfortable handling guest concerns and service recovery

Familiarity with POS systems and cash-handling procedures

Dependable, punctual, professional, and team-oriented

Willingness to receive feedback and continue developing as a leader

Availability to work evenings, weekends, and holidays as needed

WHO WE’RE LOOKING FOR

We’re looking for someone who leads by example rather than simply giving directions.

A great Shift Lead notices when a teammate needs help, recognizes when service is starting to fall behind, communicates before small problems become bigger ones, and knows when an issue needs to be brought to management.

This is a great opportunity for an experienced server, bartender, or restaurant professional who is ready to take on more leadership responsibility and continue growing into management.

KIN. Social by Quartiere Good food. Good drinks. Good people.