Analyst

OVERVIEW This person will be responsible for the delivery of client services. This person will use technical skills to execute high quality data‑related projects and assignments with a high degree of accuracy and in a timely manner. Hybrid Workplace flexibility local to our Detroit, MI office location. Candidates must be available and willing to work in-person Mondays and Wednesdays. Urban Science does not and will not provide immigration related sponsorship for this role, now or in the future. RESPONSIBILITIES Plans, organizes, develops and delivers client‑requested reports, deliverables and projects on time, adhering to client requested specifications. Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high‑quality data. Accurately performs application coding and testing functions associated with the development of custom client software. Tracks, processes, analyzes and verifies data to improve accuracy and quality. Use technical skills to accurately monitor, update and maintain Urban Science internal software systems. Adheres to quality control standards for Urban Science and client organizations. Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality. Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction. Proactively communicates with management to provide updates and report issues in a timely manner. Actively works with manager to understand and implement solutions to improve NPS (client satisfaction). Actively supports and participates in required Urban Science training programs to achieve targeted development objectives. Works with manager in completing own annual goal setting and performance review in a timely manner. Works with manager to prioritize other duties as assigned. QUALIFICATIONS Verbal Communication – ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non‑verbal cues, while also listening to and correctly deciphering verbal communication delivered by others. Written Communication – ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure. Analytical Thinking – ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step‑by‑step causal way. Results Oriented – ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards. Ethics & Integrity – ability to behave in a trustworthy & transparent manner. Teamwork & Cooperation – ability to work cooperatively with others and be part of a team. Self‑Control – ability to keep emotions under control and to restrain from negative actions or behaviors. Math & Statistics – knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms; requires ability to apply the right mathematical methods or formulas to solve a problem. MS Office – demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, utilizing functions, and filtering, sorting and formatting of data; intermediate knowledge of MS Word, PowerPoint, and Access is preferred. Database – working knowledge of relational database concepts, with knowledge and experience with SQL preferred. EDUCATION & CERTIFICATIONS University degree required; technical degrees are required (engineering, applied math, statistics, applied science, information systems, operations research, computer science, etc.) from an accredited college or university, or equivalent foreign institution. Minimum of 0‑2 years related work experience preferred for Analyst level. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40‑hour workweek. At Urban Science, we are committed to creating an inclusive and welcoming workplace where diverse perspectives drive better outcomes for our employees, clients, and communities. We are proud to be an equal opportunity employer and make all employment decisions based on qualifications, merit, and business needs. We are committed to equitable practices across hiring, development, career growth, and compensation. In accordance with applicable federal and Texas law, we do not discriminate in any aspect of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr