RECORDS CLERK / MATRON

Salary: $26.48 Hourly
Location : 26 Central St, West Springfield, MA
Job Type: Full time
Job Number: 00373
Department: Police
Opening Date: 10/09/2026
Closing Date: 11/9/2026 4:30 PM Eastern


Description
First Shift 4on/2off 8am-4pm

The Records Clerk/Matron is responsible for the maintenance of paperwork generated (incidents, arrests, etc.). Also assists with female prisoners including property inventory, search and punch clock every 15 minutes. Employee is required to perform all similar or related duties.

Examples of Duties

1. Performs warrant printouts and locates LEAPS - wants/warrants, license checks, Q5s, BOP/III, entering stolen motor vehicles and plates, runaways, stolen articles; daily logs, answers phones.
2. Types administrative messages; RMV photos.
3. Assists dispatch with front counter when busy; restraining orders and summonses; monthly validations, tickets (moving & parking).
4. Does property inventory and searches female prisoners.
5. Performs Matron duties for female prisoners, strip searching, recording personal property and checks cells to ensure the safety of prisoner.

Qualifications

Education and Experience : Associate's degree with up to one (1) year work experience ; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.


Special Requirements : CPR/First Responder; Leaps Certifications; Suicide Prevention protocols. Must be a female in order to serve as a matron.

Knowledge, Abilities and Skill
Knowledge: Knowledge of police department record keeping practices and procedures and. knowledge of regulations governing the protection of female prisoners.
Abilities: Ability to manage multiple tasks in a detailed and effective manner; ability to deal with contacts in a tactful manner; ability to prioritize tasks in an effective manner.
Skill: Proficient oral and written communication skills. Computer skills are a must.

Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.

Physical Demands : Some physical demands are required to perform the work when performing Matron duties. Work effort principally involves sitting and walking to perform work tasks, with intermittent periods of stooping, and standing. The employee may occasionally be required to lift, push, or pull objects such as office equipment.


Motor Skills : Duties are largely mental rather than physical, but the job may occasionally require the application of basic motor skills for activities such as restraining prisoners.

Visual Demands : Visual demands require the employee to constantly read documents for general understanding.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis. To learn more details, visit our benefits page.