Taproom Manager - Iowa City

Job Description

Job Description

Summary/Objective 

The Taproom Manager oversees the daily operations of a high-volume, full-service taproom, ensuring amazing guest experiences, efficient team management, and smooth execution services—all while maintaining a welcoming environment that reflects Big Grove’s culture and brand.

Core Values

Big Grove only hires and retains people who exhibit our core values. Our Core Values are:

1. Set the Tone

2. Thirst for Improvement

3. We Care

4. Practice Candor

5. Passion Driven

You will be given a culture deck explaining these core values. The goal of our culture deck is to show you who we are as a company, and then you can decide if you personally align with us and are excited to begin a career here. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guest Experience & Service:

• Deliver consistent amazing guest experiences through excellent service standards 

• Handle guest complaints with professionalism and proactive problem-solving.

• Ensure that all food and beverages are served according to Big Grove standards

Team Leadership & Training:

• Train and manage front-of-house (FOH) staff including bartenders, servers, hosts, and support staff.

• Coach staff to uphold company values, performance standards, and guest service expectations.

• Communicate expectations and hold team accountable to those expectations 

• Pre shifts every day! Let your team know the game plan every shift.

Operations Management:

• Maintain cleanliness, organization, and safety throughout the taproom.

• Oversee daily opening and closing procedures.

• Manage inventory and ordering of beverages, bar supplies, and front-of-house materials.

• Monitor product freshness and ensure tap line cleanliness and keg rotation.

Financial Management:

• Monitor and manage labor costs, COGS, and other operational expenses.

• Execute daily cash handling, POS management, and sales reconciliation.

• Work with the leadership team to develop and implement promotions, events, and sales strategies.

Compliance & Safety:

• Ensure adherence to all federal, state, and local health and alcohol laws.

• Maintain accurate and up-to-date documentation related to employee certifications and licenses.