QA Lead: Elevate Customer Experience & Compliance
ViaPlus
ViaPlus in Corona, CA is seeking a QA Lead responsible for ensuring every customer interaction meets high standards of service and compliance. You will evaluate customer-agent engagements and provide insights to drive satisfaction and reduce operational errors. The ideal candidate is detail-oriented, possesses strong communication skills, and has a passion for enhancing customer experiences. A high school diploma or GED is required, and experience in a QA role is preferred. #J-18808-Ljbffr ViaPlus
Vacancy posted 2 days ago
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