Loan Officer

Are you passionate about helping people? Do you want to feel empowered to do the right thing? Does working in a fun, fast-paced environment excite you? If you answered yes, we’d love to talk with you. At CSE Federal Credit Union, we look for people with a can-do attitude and a genuine desire to serve others. Our team isn’t just about banking—it’s about making a difference in the lives of our members and our community. Join the Team at One of America’s Finest Credit Unions. Want to work somewhere that makes a real difference in people’s lives? See our current openings! Additional employee expectations: High school diploma or GED, Associate’s degree or higher is a plus Previous customer service experience is preferred Digitally savvy; ability to work with Windows PC and multiple web-based applications Excellent written and verbal communication skills Excellent interpersonal skills Flexibility to work during our business hours:8AM – 5PM, M-F and 9AM – 1PM on Saturdays What We Offer Growth and advancement opportunities Medical, Dental, and Vision Insurance Employer HSA Contributions 401(k) program with 100% employer matching up to 5% of salary Safe Harbor and Profit Sharing contributions Paid holidays Paid vacation Paid birthday day Volunteer and Community Engagement program Health and Wellness program Milestone anniversary recognition Growing in the Community We’re all about helping people, both members and employees. We are committed to creating an atmosphere of trust and respect and work daily to empower our employees to build lasting relationships with members in an inclusive environment that values and respects all employees and the members of our community. 4 offices around Stark County 49,000 members Over $440 million in assets 137 employees and growing 2018 Best Place to Work in Stark County Readers Choice Winner by The Repository Ranked Ohio’s #1 Credit Union by Forbes in 2020,2021,2022 & 2023 Named to America’s Best Credit Unions in 2023 & 2024 Apply Today Position: Loan Officer Location: Canton, OH Job Id: 352 # of Openings: 1 Loan Officer CSE Federal Credit Union has a great opportunity for a friendly, professional, service-minded individual who thrives on building relationships with others and serving our community. Credit unions serve their local communities and invest their time, people, and resources to make their community a better place. At CSE, we aim to exceed the expectations of the members we serve and help them achieve financial success. We strive to maintain an environment where everyone wants to bank and work. What you will do : The Loan Officer will evaluate, authorize, and recommend approval of loan applications. The Loan Officer will work directly with members to understand their borrowing needs, offer appropriate loan products, and ensure compliance with credit union policies and regulations. This role plays a critical part in driving loan growth and providing excellent member service. Interview and assist members in completing loan applications, explaining loan products, terms, and requirements. Review and analyze credit information, financial statements, and other documentation to determine creditworthiness. Make recommendations on loan approvals or denials based on credit analysis and lending guidelines. Ensure loans comply with credit union policies, regulatory standards, and risk management practices. Maintain accurate and timely loan documentation and records. Build and maintain strong relationships with members to encourage repeat business and referrals. Collaborate with underwriting, processing, and servicing teams to ensure smooth loan transactions. Keep informed of market trends, competitor products, and lending regulations. Meet or exceed individual and team loan origination targets. Participate in community outreach and marketing initiatives to promote lending products. What we need from you: The ideal candidate will have a member-first attitude and value all people. Candidates must demonstrate a sense of urgency in responding to members. They must also be punctual, dependable and demonstrate the ability to earn trust and respect by consistently acting with honesty and professionalism. Candidates should also have: High school diploma or equivalent required. 6-12 months of lending, sales or customer service experience; CSE experience preferred. Strong knowledge of CSE lending products, underwriting criteria, and credit analysis. Excellent interpersonal and communication skills. Detail-oriented with strong organizational and time management abilities. Ability to analyze financial data and make sound credit decisions. Proficient with loan origination software and Microsoft Office. Customer service oriented with the ability to build rapport and trust. One (1) year minimum experience in a credit union or other relative financial institution Basic computer skills and the ability to learn new software and electronic products Prior loan underwriting experience with the ability to understand credit reports and/or sales experience is strongly preferred. Excellent communication skills, both verbal and written Ability to identify and solve problems A desire for continuous learning Strong time management skills with the ability to organize, prioritize and perform multiple tasks simultaneously Ability to attend to details and pursue quality in accomplishing tasks Company Benefits A variety of benefits are available to our full‑time employees. We offer competitive wages, and a generous benefit package. Health Insurance with Health Savings Account and Employer Deposit Vision Insurance Employer Paid Life Insurance, Short- and Long-Term Disability Benefits Voluntary Benefit Program Life Insurance, AD&D are Available for Employee Purchase We have an excellent 401(k) program with generous employer match, paid vacation and sick time and nine paid holidays per year. We even pay you to take a day off in the month of your birthday! We have a strong belief in giving back to the community we serve and want employees to share in those efforts. We offer paid time for staff to participate in service activities that support organizations in Stark County. CSE Federal Credit Union is an equal opportunity employer. CSE Federal Credit Union is an Equal Opportunity Employer. #J-18808-Ljbffr CSE Federal Credit Union