Program Manager

Program Manager - Raynor St

Lutheran Services Carolinas (LSC) is a nonprofit organization serving seniors, children, families, and communities across North and South Carolina through senior living communities, child and family services, refugee and immigrant services, and community-based programs. Our work is rooted in compassion, dignity, and a shared commitment to helping others thrive.

LSC is looking for a Program Manager for our Raynor Street location. The Program Manager will ensure the group home/program is managed so that it meets COA standards of best practice, licensing standards, and requirements.

This is a full-time, benefit-eligible position.

Essential Functions:

• Provide direct care support; emergency fill-in as needed.
• Responsible for the operational administration of the program which includes but not limited to maintaining annual budget, petty cash, credit card monthly reconciliation and grocery shopping.
• Initiate new hire process by completing required personnel documents for Human Resources if applicable.
• Within program guidelines and requirements, maintain facility, vehicle and equipment according to licensing standards by performing monthly vehicle inspections and fire drills.
• Responsible for making sure that Annual Inspections are completed and current as necessary.
• Participate in quality assurance processes and ensure that all documentation is of the highest quality.
• Assist in approving notes in electronic medical records if programmatically appropriate.
• Provide assistance in the processing and approving of Incident reports where relevant
• Represent Lutheran Services Carolinas in the community, including contracting agencies, churches, support groups and other professionals.
• Other duties as assigned by supervisor.

Supervisory Responsibilities: Residential Counselors or Habilitation Counselors

Education: BS/BA Degree with two years paid human services experience; or High school diploma plus 5 years paid human services experience

Experience: 2 years experience with 4 yr. degree or 5 years with high school diploma

Specific skills/abilities: Flexibility, sensitive to varying cultural issues, ability to hold others accountable, organizational skills. Experience serving adults with SMI and experience working in housing programs.

Specialized knowledge, licenses, etc: Knowledge of Medicaid regulations/documentation; licensing requirements; COA standards; Valid driver's license.

Working Conditions/Physical Requirements: 1. Ability to bend, stoop, reach overhead. 2. Ambulatory throughout location/facility. 3. Occasional lifting of groceries up to 10 lbs (5%) 4. Client/behavior Interventions - 25 lbs (5-10%) 5. Moving furniture up to 10 lbs (5%) 6. May be required to drive.