Sr. Manager Supplier Quality

Overview

At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients.

Why work at Spacelabs? Because lives depend on you!

At Spacelabs Healthcare, you make a difference.

Every member of our worldwide team is integral in improving treatment and helping providers deliver exceptional care to their patients. From newborns to centenarians, more than 60 million people benefit yearly from the advancements we make in patient monitoring and management, care coordination, and clinical decision support.

Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being, and advance health equity. As part of our mission, we take pride in creating services and technologies that are personalized and tailored to support the needs of healthcare providers anywhere in the world.

While we may not be at a patient's bedside, their health is still in our hands.

The Senior Manager Supplier Quality is responsible for leading and maintaining all Spacelabs quality programs across the supply chain (suppliers, service providers, contractors, etc.). This role will drive and support direction for quality oversight to ensure controls meet regulatory and industry standards.

This is a highly visible, high-impact role that will oversee all activities related to supplier quality and compliance (including qualification, approval, risk analysis, issue resolution, verification and validation efforts, etc.) associated with Spacelabs products. The individual will ensure compliant and effective execution of all quality processes and drive the supply based to the safety and efficacy of company products.

The Senior Supplier Quality Manager shall develop suitable tools and applications, training programs, and data measurement and management programs to identify product and process improvement opportunities and to ensure safe and effective products and services.


Responsibilities

• Leading and managing all Supply Chain expectations end-to-end from a Quality perspective and in support of business needs.
• Monitors supplier performance to drive improvement and corrective action in the quality of materials / components sourced from suppliers; identify trends, drive corrective improvements, and report findings to management with quantified objectives.
• Evaluates supplier caused manufacturing yield issues, incoming quality issues, and field failures.
• Applies sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving the issues.
• Works cross-functionally in identifying and resolving technical issues.
• Plans and leads audits of suppliers to assess compliance with regulatory and Spacelabs requirements, including audit scheduling, investigation and evaluation of audit observation and findings, reporting, follow-up, and confirmation of follow-up actions.
• Assess suppliers for technical, quality and manufacturing capabilities through direct on-site visits and technical discussions. Assists in the evaluation of proposed changes at suppliers.
• Reviews and approves supplier corrective action plans and verification of effectiveness documentation.
• Establishes and cultivates a wide range of business relationships to facilitate completion of assignments. Interacts with suppliers. Participates in determining goals and objectives for projects. May lead projects within the department.
• Facilitate and partner with suppliers to develop strong business and quality relationships ensuring strong communication and collaboration.
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Bachelor degree in Science or Engineering required.
• 8+ years of experience in manufacturing quality, engineering quality, or supplier quality (a combination of experience is acceptable).
• 5+ years of medical device industry experience.
• 3+ years of people management or team leadership experience, including goal setting, performance reviews, and employee development.
• Extensive knowledge of quality process management and tools (e.g. APQP, PPAP, SPC, process validation and verification, Statistics Tools and Analysis) in development and revision of Quality Sampling Plans based on potential product and patient risk.
• Applied experience with ISO 13485 (Quality Management Systems), FDA medical device regulations, cGMP, and Risk Management (ISO 14971) to instill a culture dedicated to ensuring patient safety and sustained regulatory compliance.
• Proficiency in data analysis, trending tools, and KPI/dashboard development; professional knowledge of statistical methods.
• Additional applied knowledge of international standards and regulations preferred.
• Strong technical written and verbal communication skills; ability to work effectively across all levels of a global organization and remain composed in stressful circumstances.
• Proficiency in multi-tasking and working in a high-paced, matrixed environment with an awareness of continued impact on compliance and operational performance.
• Ability to influence cross-functional teams, including Procurement / Supply Chain, Regulatory Affairs, Service and Research & Development to drive reduction in patient safety risk and greater levels of regulatory compliance.
• Organized and resourceful with excellent attention to detail and ability to execute on assigned project plans.
• Available for domestic and international travel up to 20%

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Please review our benefits here: Life at OSI

Pay may range between $165,000 - 185,000 annually

The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.

Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

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OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.