General Manager of Premium - Rhode Island FC

Job Summary

Turn every premium experience into a match-day moment guests will remember. As General Manager of Premium, you will lead premium hospitality operations at Rhode Island FC and will oversee service execution, team performance, financial results, and the overall guest experience. You will partner with culinary, operations, and venue leadership to deliver consistent service standards, manage event readiness, support revenue and cost goals, and build an inclusive operation focused on Levy hospitality.

Qualifications

• Bachelor's degree in hospitality, business administration, food and beverage management, or a related field preferred.
• 5+ years of hospitality, food and beverage, premium service, or venue operations experience.
• 3+ years of management experience in a high-volume hospitality or event environment.
• Experience managing budgets, labor, inventory, and operating expenses.
• Experience with point-of-sale systems and Microsoft Office applications.
• Applicable food safety certification required based on venue and local requirements.
• Applicable alcohol-service certification required based on venue and local requirements.

Key Responsibilities

• Leads premium hospitality operations for suites, clubs, and other assigned premium areas.
• Oversees event preparation, service execution, and post-event closeout.
• Manages premium leadership and hourly teams in accordance with Levy standards.
• Partners with culinary teams to maintain food quality, presentation, and service standards.
• Builds relationships with guests, clients, ownership groups, and venue partners.
• Monitors labor, product, inventory, and other operating costs.
• Reviews financial performance and identifies opportunities to improve results.
• Maintains safety, sanitation, responsible alcohol service, and company compliance standards.
• Coordinates staffing levels and operating plans based on anticipated business.
• Responds to guest and client feedback and implements service improvements.
• Supports hiring, training, development, and performance management of premium team members.
• Collaborates with cross-functional leaders to execute events and venue initiatives.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1562113

Levy Sector