Customer Service Representative
$22 - $25 per hourArena Family of Companies
Here's the thing about this role: it's not your typical call center job. You won't be reading from a script, grinding through repetitive tickets, or working for a company that sees customers as a number. This is a place where the people on the other end of the phone genuinely matter, and you'll feel that from day one.
This role serves a national community of churches, pastors, and ministry leaders, and our customers are passionate about what they do. That means they need someone on our team who matches that energy. Someone who lights up when they help people, who loves solving problems, and who finds real satisfaction in making sure an order gets to the right place at the right time.
This is a relationship-first, mission-driven environment. Faith is woven into the culture here, not just on a wall plaque but in how the team operates every day. If that resonates with you, keep reading.
What your day actually looks like:
You'll be fielding inbound calls, emails, and chats from church administrators, pastors, and ministry teams. No cold calling, ever. You'll process and follow up on orders, help customers troubleshoot issues, handle returns, and jump into special projects as they come up. The work moves fast and it's never boring.
You'll be working across several cloud-based platforms simultaneously, including a CRM, a live chat system, email, and Slack. If navigating between systems quickly is your thing and you actually enjoy getting good at new software, this role will feel like home.
You're going to thrive here if you:
- Have 1 to 2 years of customer-facing experience and genuinely enjoy it
- Pick up new technology fast and take pride in doing it well
- Stay positive and energetic even on a high-volume day
- Feel comfortable in a faith-forward workplace where prayer is part of the culture
- Live close to Rancho Cucamonga, CA
What you get:
- $22 to $25/hour depending on experience
- Health, dental, vision, 401(k) with matching, and paid time off
- A 6:30 AM to 3:00 PM schedule that gets you home early every single day
- A team that genuinely cares about each other and the people they serve
If you're the kind of person who finishes a call and thinks "I'm glad I could help with that," we want to hear from you. Apply now and let's talk.
Vacancy posted 1 day ago
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