Dental Patient Care Coordinator

Job Description

Job Description

???? Northfield, MN | ???? Mon-Thu | ???? No Nights or Weekends | ???? Full Benefits

About Us

We are a well-established, patient-centered dental practice in Northfield, MN known for building long-term relationships with our patients and delivering the highest level of dental care. Our team works in a modern, technology-driven environment and values ongoing learning, collaboration, and doing meaningful work together - every day.

Our culture is warm, engaging, and patient-focused - and we take our work seriously. We love team members who genuinely connect with patients and stay focused and productive throughout the day. We're proud of what we've built and genuinely invested in each team member's growth.

Schedule & Benefits

• Schedule: Monday–Thursday (enjoy every 3-day weekend!)
• Hours: Full-time, 32–36 hours across 4 days
• No evenings. No weekends. Ever.
• Pay: $20-27/hour DOE

Full-Time Benefits Include:

• Health insurance
• Dental coverage
• Simple IRA (100% employer match)
• Paid time off
• Paid holidays

The Role

We are seeking a full-time Treatment & Appointment Coordinator to serve as a primary point of contact for patients throughout their care.

This is an active, detail-driven role that requires focus and follow-through throughout the day. The ideal person enjoys being productive and mentally engaged from start to finish, takes ownership of their responsibilities, and thrives in a structured, professional setting.

Dental experience is a plus but not required - we'll provide comprehensive training for the right person.

Key Responsibilities

• Review and explain treatment plans with clarity and confidence
• Coordinate patient appointments and schedules efficiently
• Discuss financial options professionally and answer patient questions thoroughly
• Communicate effectively with doctors, hygienists, and team members
• Maintain accurate records and follow through consistently on patient needs

What We're Looking For (Non-Negotiables)

• 2+ years of customer-facing experience requiring professionalism and judgment
• Strong verbal communication, listening, and comprehension skills
• Comfort with computers and multiple software systems
• Strong attention to detail in a fast-paced setting
• Dependable, self-motivated, and accountable - able to complete work without close supervision
• Comfortable working toward clear goals and performance expectations

Helpful, But Not Required

• Dental or healthcare office experience
• Familiarity with insurance, billing, or payment discussions
• Experience with scheduling or customer management software

This Role May Be a Good Fit If You:

• Prefer work that keeps you mentally engaged and involved throughout the day
• Take pride in accuracy, follow-through, and doing things the right way
• Take ownership of your responsibilities without needing constant direction
• Communicate clearly and warmly with a wide range of people
• Are looking for long-term growth within a supportive, professional team

Why Join Us?

If you are interested in joining a dedicated, professional team who makes a difference in our community and improves the lives of patients every day, we'd love to hear from you. This is more than a job - it's a place to grow, contribute, and be genuinely valued.

How to Apply

Please submit your resume and a brief cover letter explaining your interest to: View email address on us.fitly.work

Benefits:

• Medical
• Dental
• 401k
• PTO

Compensation:

• $20-$27/hour