Office Assistant Behavioral Health

Office Assistant Behavioral HealthJoining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.All the benefits and perks you need for you and your family:Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability InsurancePaid Time Off from Day One403-B Retirement Plan4 Weeks 100% Paid Parental LeaveCareer DevelopmentWhole Person Well-being ResourcesMental Health Resources and SupportPet BenefitsLocation: 1881 PISGAH DRIVE, Hendersonville, 28791Shift: Mon-Fri 8am-5pmFacilitates medical record requests accurately and timely.Assists with daily closing procedures.Demonstrates knowledge of department policies and procedures to assist patients appropriately.Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.Collects required documents such as insurance cards and photo IDs for encounters.Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.Establishes patient payment plans as required by department policy.Processes patient referrals accurately and timely.Pay Range: $15.05 – $24.08This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.