Care Manager

Overview The Care Manager I / CCBHC Care Coordinator II will provide case coordination, outreach, and advocacy services to individuals entering CCBHC. They will conduct initial screening and referral services, assist consumers in connecting to needed resources, develop comprehensive psychosocial evaluations, conduct health screenings, and create coordinated treatment plans. Essential Duties / Responsibilities Consistently exercising discretion and judgment to analyze, interpret, make deductions, and decide what actions are necessary based on varying facts and circumstances of each individual case. Works without daily and immediate supervision, evaluating possible courses of conduct and making decisions where there is no opportunity to seek supervisory assistance. Maintains an active caseload providing referrals and linkage as needed within areas of expertise and limits of credentials; assures procurement of additional services as needed. Acquires and provides the team with detailed information regarding an assigned consumer to establish the foundation for the Treatment Plan. Works with the consumer on a day-to-day basis using professional judgment and discretion to implement the team-determined Treatment Plan. Assists in development, implementation, and revision of individual treatment plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals. Communicates consistently with community partners to maintain positive working relationships for existing MOUs. Consults and coordinates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with a focus on attaining treatment goals. Provides crisis management for consumers; makes linkages for interventions as appropriate. Provides individual and group psychosocial rehabilitative services. Provides face-to-face skill training and mental health interventions to consumers in accordance with the treatment plan. Provides age-appropriate life skills training to consumers individually or in groups. Maintains consumer and program records in accordance with applicable standards and regulations, grant requirements, etc. Maintains a high level of ethical conduct regarding confidentiality, dual relationships, and professional stature. Demonstrates competent use of Electronic Medical Record (EMR). Participates in continuing education activities, remaining knowledgeable in area(s) of expertise. Attend meetings as appropriate and meet regularly with supervisor to exchange pertinent information and receive supervision. Completion of CANS and/or ANSA training and ongoing certification. Timely completion of DARMHA Supported Consumer (DSC) paperwork and reassessments within specified deadlines. OBHP qualified staff will be expected to participate in the required clinical supervision. Maintains a flexible schedule in collaboration with supervisor to develop a working schedule that meets the needs of the consumers and team. Performs other duties as assigned. Minimum Qualifications Care Manager I – High School diploma or equivalent and at least 12 months of paid, full-time employment or 24 months of paid, part-time employment in a directly related adult, child, youth, adolescent, or family services field (e.g., Community Mental Health Center, Group Home, Residential Placement facilities, Personal Care Giver, State Hospital, Certified Nursing Assistant, Licensed Professional Nurse, Department of Children’s Services, Family and Social Services Administration, Education/Special Education, Nursing Home, Day Care staff, Juvenile Justice Centers, Community Corrections/Probation, FQHC, Hospitals, Hospice). CCBHC Care Coordinator II – Bachelor’s degree in psychology, social work, sociology, family/consumer sciences, child development, substance abuse, mental health, human services, education, criminology, counseling, nursing or related field with a minimum of 1 year of case management/care management experience (internal or external) or 4 years of experience as a Care Coordinator I in a directly related field, plus completion of case management training post–college degree. All Positions Must Possess Knowledge and skills in community-based behavioral health care and case management. Good interpersonal and communication skills. Agreement to use personal transportation in work capacity, including transporting consumers. Flexible scheduling is required. Willingness to use reliable personal transportation. Certificates, Licenses, Registrations Valid driver’s license in accordance with HCI motor vehicle policy. Maintain current Crisis Prevention Intervention (CPI) certification. Maintain current American Red Cross CPR/First Aid certification. Physical Demands The employee is regularly required to communicate in person or by telephone, travel to consumer locations, stand, walk, reach, bend, use hands to handle objects, and occasionally lift or move up to 40 pounds. The employee may occasionally sit. Work Environment 40+ hour work week. Overtime rate after 40 working hours. On‑call schedule in support of crisis. Nights and weekends periodically. Conditions of Employment Satisfactory reference and background investigation checks. Completion of pre‑employment drug screening and post‑employment drug or alcohol testing upon reasonable suspicion. Completion of Indiana Department of Child Services criminal fingerprinting background, Indiana State Criminal History, Sex and Violent Offender, Registry, Child Protection Services History, and local law enforcement checks at hire and every four years. Fingerprints are required. Demonstrated computer literacy through successful completion of pre‑employment testing may be required. Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter. Completion of MMR, Varicella, influenza and coronavirus vaccine. Completion of Center‑wide new employee orientation and all required paperwork before reporting to work. Completion of Recovery Works Training. Completion of Department of Child Services (DCS) Training. Completion of HCI Quality Training, Trauma‑Informed Care, and e‑Learning. Completion of Crisis Prevention Intervention (CPI) Training. Completion of CPR/First Aid Training. Annual restraint training (IPU staff only). Completion of HCI OBHP training modules within 90 days of hire or transfer to OBHP position. Attendance at all mandatory staff development and training. Successful completion of EMR orientation/training within the first 30 days of employment. Successful completion of Initial Competency Assessment within the first 30 days of employment. Successful completion of New Employee Department Checklist within 90 days of employment. Successful completion of a six‑month on‑the‑job orientation period. Successful completion of Annual PES. Adherence to all policies, procedures, rules, and regulations set forth by Hamilton Center, Inc. Participation in payroll electronic deposit. Adherence to Compliance Program Plan. Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions about jobs. #J-18808-Ljbffr