Shift Lead/Barista

Shift Lead/Barista

Good Company Doughnuts & Cafe is looking for the right person to help us provide exceptional experiences to our patrons while executing our Specialty Coffee and Beverage Programs with lots of smiles, expertise, and teamwork!

Our amazing coffee, doughnuts and food shine on their own, but we know it takes an A-list front of the house team to consistently deliver exceptional customer service. Our Baristas are creative, hardworking, knowledgeable and full of personality. Do you have what it takes to join the team?

If these qualifications sound like you, we'd love to talk with you!

• Passion for Coffee
• Experienced Barista in Specialty Coffee (min. 3 years)
• Ability to Work in a Team
• Positive Attitude and Professional Conduct
• Commitment to Quality
• Physical Ability to Perform Tasks
• Self-Motivated / Ability to Work in a Fast-Paced Environment
• Engaging Personality and Desire to Provide Excellent Customer Service
• Flexibility to Work the Required Hours
• Experience and Skill
• Reliable - Rain or shine, be there on time!
• Consistent & Dedicated
• Quick and Adaptable Learning Style

LOCATION: 1000 4th St. SW STE 125 Washington, DC 20024 (SW Waterfront)

SHIFT: Days – includes some Weekends / Holidays (with some flexibility)

COMPENSATION: $14 - $16 / hr. + Tips ($20 guaranteed minimum hourly)

BENEFITS:

• Paid Training
• Free Shift Meal
• Flexible Schedule
• Employee Referral Program
• Team building activities
• Paid time off (Full-time Team Members)
• Profit Sharing (Full-Time Team Members)
• Health/Vision/Dental Insurance (Full-time Team Members)
• Employee Discount - Food, Coffee, Tea, Doughnuts, Merchandise
• Opportunity for development and advancement in a successful, growing company.

RESPONSIBILITIES:

• Maintain a welcoming attitude and guide customers through menus, make recommendations.
• Know your customers and foster professional relationships. Know what your regulars typically order.
• Maintain work areas in a neat and hygienic manner, including but not only: blenders, beverage machinery, tables, shelves, floors, tools and implements.
• Describe tasting notes of all specialty beverages articulately to customers.
• Regularly taste coffee and tea beverages to maintain quality standards.
• Demonstrate skill in basic latte art.
• Master Point of Sale and other applications.
• Maintain 100% accuracy when completing customer transactions and handling money.
• Complete checklists, ie. opening / closing / cleaning, always setting next shift up to succeed.
• Package food and doughnut orders neatly and quickly in accordance with packing guidelines.
• Learn menus and keep abreast of changes to communicate ingredients effectively to customers.
• Ensure all food and drink meet food safety and quality standards and prevent cross-contamination.
• Check product quality and maintain FIFO (first in, first out) and notify supervisor of non-conformance.
• Receive and help put away inventory items, such as paper goods, coffee, milk, etc.
• Maintain cleanliness, including, but not limited to: FOH, patio, bathrooms, table-tops, chairs, floors.
• Remove trash and recycling materials as needed and ensure proper disposal in dumpsters.
• Work with team to complete weekly/monthly cleaning and maintenance schedules of beverage related equipment.
• Strictly adhere to food safety laws and standards.
• Be timely and dependable.
• Ensure total customer satisfaction.. . no one likes get home to find we forgot the cream in their coffee.
• Communicate with your team and foster a positive work environment.
• Perform other related duties as implied or assigned.

QUALIFICATIONS:

• Food Handler Certification (MUST obtain within 90 days of start).
• Ability to follow recipes.
• Ability to work both independently and as a cooperative member of a team.
• Ability to follow verbal and written instructions.
• Ability to prioritize and compete assigned tasks.
• Legal right to work in the United States.
• Ability to lift up to 25 lbs.
• Ability to stand for long periods - you will be standing/walking most of your shift (up to 8 hours).
• Ability to stoop and to reach overhead at or above shoulder height.
• Possess Fine motor dexterity.
• Fluency to read and communicate in English.
• Valid ServSafe certification.

WHO ARE WE?

Good Company Doughnuts and Café has locations in Arlington, Va and Washington, DC. We are a gourmet doughnut shop and casual neighborhood restaurant obsessed with artisan, hand-cut doughnuts; great food; kraft cocktails; fine teas and specialty coffee!

We're known for amazing food, beverages and excellent customer service; it's going to be a busy café! At our Ballston location customers line up on weekends for our extraordinary experience and high-quality offerings, and we are expecting we'll be even busier here at Amazon HQ. We've got a great team founded on hard work, love for what we do and who we do it with. The Company culture is professional and each member of the team is treated like family.

Can we talk about coffee! We love it and take pride in offering the best quality coffee available. We've partnered with the best, Intelligentsia Coffee Roasters, and work hard to maintain the highest standards. We believe every customer deserves to drink the best drink we can make each and every time. Excellence doesn't happen by chance and our folks work hard to develop skill and take the time to deliver a great experience. On the other hand, Coffee is about community and we try not to take things too seriously… we have a fun and balanced approach with opportunities to be creative and have some fun and build relationships. We hold contests where Team Members are encouraged and rewarded for their innovative ideas, initiative, and skill! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team. Our managers lead by example- there is no task that anyone is 'too qualified' to do.

Most importantly, what makes us a Good Company is our dedication to one another and that includes our customers. It's easy these days to get lost, with all the distractions and everyday craziness. Our job at the café is to provide a place where people can get the food and drink they love and have some friendly personal interactions. Whether customers are looking for a little friendly banter, a friendly face, or an environment to escape the routine for a minute, we provide the opportunity. To make this happen for our customers, our great team must be a happy one, so we've fostered an inclusive environment where we support one another to achieve consistent excellence and have some fun along the way.

WORK ENVIRONMENT: Café - Fast, Friendly, Fun & Professional.