Reconcilement Representative

Job Description

Job Description

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

This position is responsible for providing an accurate balance of multiple assigned accounts, resolving any out of balances that may occur. Arranging cash and coin transfers for branch offices through our various vendors. Cross-training throughout the reconcilement department in order to perform any or all of the essential responsibilities (as defined below) as assigned by supervisor.

Essential Responsibilities:

• Balance all Core Deposit accounts including Safe Deposit Box.
• Change Core Deposit interest rates in SilverLake, as directed by Senior Management.
• Reconcile associated ATM accounts; clear ATM adjustments.
• Calculate and report 945 Federal Withholding. Responsible for year-end reporting.
• Balance MC/Visa Cash Advance and Merchant Credit Card accounts.
• Reconcile and research and correct issues with Bank Official Check accounts. Fund account through Wire Transfer.
• Coordinate the ordering and shipping of all cash orders for branch offices or remote ATMs. Reconcile associated accounts and research and correct any differences.
• Balance account and call in balance transfers associated with Federated funds.
• Balance various other accounts as assigned.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

Ancillary Duties:

• As an integral member of the Deposit Operations Department, this position is also responsible to provide assistance wherever necessary to help the Deposit Operations Department and the Bank in achieving their annual goals.

Qualifications

Education/Training:

• High School diploma or equivalent required; an Associate’s Degree in Business or Accounting preferred.
• All applicants must be 18 years of age or older.

Skills:

• Proficient reading; writing, grammar, and mathematical skills
• Strong computer skills with proficiency in Microsoft Word and Excel.
• Excellent communication and customer service skills.
• Must be detail oriented, and have excellent organizational and data entry skills.

Experience:

• At least one year of office-related experience balancing accounts required with at least one year of proven experience in banking or similarly regulated industry.