Sales Executive Hospitality

Sales Executive

Cloud based Hotel Guest Intelligence Solutions

Job Mission:

We are looking for a Sales executive to join our team. The ideal candidate should have experience in the hotel industry in sales hunting for new business. Experience selling B2B technology SaaS to hotels and hotel groups is preferred.

The Sales executive will be responsible for prospecting and calling upon hotels, restaurants, and other hospitality venues to hunt for new business in North America via telephone, email and various social media channels.

The candidate will have knowledge of business development and sales techniques, sales methodology and a can-do attitude. In cooperation with internal and external resources, he/she will review the markets and associated data, identify areas of focus, and develop targeted site lists. In support of the business plan, they will identify and engage with the stakeholders of targeted properties and occasionally conduct demonstrations and present proposals that result in driving revenue.

Ability to build strong working relationships with influential partners (hotels, hotel management groups, restaurants) will be a critical success factor.

Responsibilities:

• Collaborate with other sales resources and company management to sell ground-breaking products to hotels of all sizes.
• Use your communication skills to engage in outbound calls targeting decision makers (from C-level executives to IT Directors).
• Use web presentation tools (Zoom and PowerPoint) to deliver compelling demonstrations to prospective customers and track your opportunities using Zoho CRM.
• Meet and exceed sales quotas and KPI’s for lead generation and new pipeline development.
• Work in partnership with the Sales Director/Manager to support the entire sales cycle on multi property opportunities and own the entire sales cycle for single hotel opportunities.
• Learn and maintain in-depth knowledge of the companies products, industry trends, and the overall competitive landscape.
• Perform other duties as required or assigned

Key Qualifications:

• Bachelor degree and/or equivalent working experience
• 3+ years B2B sales experience selling SaaS technology, including C-level and complex accounts
• Exceptional organizational, presentation, and communication skills
• Strong problem-solving skills
• Track record of exceeding quota (top 10-20% of the company)
• Prior background working in a fast-paced organization.
• Self-starter and ability to work in a home-based or office environment with remote leadership

Ideal Attributes:

• Hotel and/or hospitality software industry experience required
• Experience selling web-based SaaS solutions to senior level executives preferred
• History managing and closing sales
• Must have a customer-first attitude, always demonstrating a high level of professionalism and business acumen
• Ability to work in a fast-paced growing company environment
• An ability to adapt to change quickly
• An ability to work in a collaborative team environment
• Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel

Critical Competencies:

• Relationship building: Builds effective relationships through positive communication that motivates and influences others. Is an honest, trustworthy, a valued team member, and actively involved in achieving team objectives.
• Personal Effectiveness: Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to company’s business success.
• Technical Competence: Uses technical / job knowledge and experience, incorporating functional skills and broad-based business knowledge, to meet and exceed job requirements / customer expectations.
• Communication: Deliver exceptional written and verbal communication incorporating training materials, presentations and guidelines.

Applicable Competencies:

• Customer Focus: Passionately meets or exceeds customer Expectations. Enters the customer’s world through listening and understanding. Nurtures relationships by recognizing and delivering on customer needs and opinions.
• Managing complexity: Is able to work effectively in a highly complex, diverse, changing environment. Adapts well to and is energized by change whilst maintaining focus on key business goals and personal objectives.
• Innovation: Embraces creativity and is open to new ideas. Innovates to improve current working practices / products / technologies to provide business opportunities and results.
• Problem solving: Takes initiative to identify current and potential problems and determines the best solution. Involves and/or manages the people and resources required.
• Business Management: Produces outstanding results both professionally and personally by effective management of business processes. Effectively plans, budgets, tracks and evaluates performance of his/her business area.