Customs & Logistics Clerk

Job Description

Job Description

The Customs & Logistics Clerk will be responsible for supporting cross border and domestic logistics operations by ensuring accurate documentation, timely customs clearance, and smooth coordination of inbound and outbound shipments. This role plays a critical part in supporting IT server manufacturing operations by maintaining compliance with U.S. and international trade regulations while minimizing delays and disruptions in the supply chain.

Key Responsibilities:

• Customs & Trade Compliance Support
• Prepare, review, and maintain import and export documentation in compliance with U.S. Customs, CBP, and applicable international trade regulations.
• Support customs clearance activities for cross-border shipments between the U.S. and Mexico.
• Coordinate with customs brokers to resolve documentation discrepancies, holds, or inspections. •
• Maintain records related to HTS classifications, commercial invoices, packing lists, and certificates as required.
• Logistics & Shipping Coordination Track inbound and outbound shipments to ensure on-time delivery to manufacturing and warehouse operations.
• Coordinate with carriers, freight forwarders, and internal teams regarding shipment status and delivery schedules.
• Support shipping and receiving activities, including verification of quantities, documentation accuracy, and system updates.
• Escalate delays or transportation issues that may impact production schedules.
• Systems & Data Management
• Update shipment and customs data in ERP, logistics, or tracking systems (e.g., SAP or TMS).
• Maintain accurate records for audits, reporting, and compliance reviews.
• Generate basic reports related to shipment status, customs activity, and logistics performance.
• Cross-Functional Collaboration
• Work closely with Warehouse, Manufacturing, Purchasing, and Planning teams to support material flow.
• Communicate clearly with internal stakeholders regarding shipment issues, customs status, and resolutions.
• Support continuous improvement initiatives related to logistics efficiency and compliance.

Minimum Qualifications: Preferred Qualifications:

• 1–3 years of experience in logistics, customs, shipping/receiving, or supply chain roles preferred.
• Experience supporting cross-border U.S.–Mexico logistics strongly preferred

Skills:

• Basic understanding of import/export processes and customs documentation.
• Familiarity with logistics systems, ERP platforms, or transportation management systems.
• Strong attention to detail and organizational skills.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).

Education/Experience:

• High School diploma or equivalent required.
• • Associate degree or higher preferred.

Physical Requirements:

• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to lift, carry, and move light materials, packages, or documents as needed.
• Ability to perform tasks requiring bending, stooping, and reaching in warehouse or shipping areas.
• Ability to manage multiple tasks and respond quickly to shipment or documentation issues.

Work Environment:

• Work performed in a combination of office and warehouse environments supporting manufacturing operations.
• Frequent interaction with logistics teams, carriers, customs brokers, and internal departments.
• Occasional exposure to warehouse floor activities, including varying temperatures, noise levels, and shipping/receiving areas.