Remote Healthcare Collections Specialist

Location Remote - Center Line, MI, United States Employee Type FT Non-Exempt Required Degree High school At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. The Role: In this role, your primary function will be to contact customers regarding overdue payments, follow up on outstanding debts, and ensure the timely collection of accounts receivable. Schedule: Monday–Friday | 8:30 AM - 5:00 PM What We're Looking For A high school diploma or equivalent Effective verbal and written communication skills, with a polite and professional phone demeanor. Ability to confidently navigate a desktop computer and operate a multi-line phone system. A high level of accuracy and attention to detail in all aspects of your work. Familiarity with healthcare payers and insurance eligibility is preferred, but not required. What You’ll Be Doing Proactively contact customers to resolve past-due balances and follow up consistently on accounts where payment has not been received. Answer incoming customer calls, expertly assisting them with questions or concerns regarding their billing statements. Accurately update customer information and meticulously document all customer inquiries and interactions in the system. Act as a reliable collections resource and liaison to our service centers. Take ownership of your workload, ensuring all tasks and follow-ups are completed in a timely manner. Benefits Competitive pay Paid time off + floating holiday 401(k) Retirement Savings Plan Training and growth opportunities Remote Work Expectation: On your scheduled work-from-home days, a camera-on presence is required throughout your entire shift to facilitate team communication and support. #J-18808-Ljbffr