Senior Major Incident Leader (24/7 IT Crisis Response)

BCforward is seeking a Senior Major Incident Manager to join our Banking Production Services Technologies team in Chandler, AZ on a contract basis for 11 months. The ideal candidate will lead high‑severity incidents, coordinate cross‑functional teams, and apply ITIL‑driven processes to drive rapid resolutions and executive communications. Responsibilities include leading 24x7 incident response for 850+ applications, hosting bridge calls, documenting timelines, coordinating forensics and #J-18808-Ljbffr BCforward