IT Analyst - Desktop Governance & Compliance

IT Analyst – Desktop Governance & ComplianceJob#: 3046000Job Description:IT Analyst – Desktop Governance & ComplianceLocation: Pensacola, FL or Vienna, VA (Hybrid)Role OverviewWe are seeking a skilled IT Analyst for a Desktop Governance and Compliance role. This position supports operational efficiency, stability, and security across a diverse end-user computing environment. The analyst will focus on governance, risk, and compliance activities, including elevated access controls, audit readiness, remediation support, and evidence management.Key ResponsibilitiesSupport elevated access governance activities, including recurring reviews, entitlement validation, recertifications, exception tracking, evidence collection, audit readiness, and remediation follow-up.Review access and control-related requests against business needs, security requirements, policy standards, documented risk criteria, and compliance obligations.Develop and maintain compliance reporting, dashboards, Standard Operating Procedures, and governance reference materials while identifying opportunities to strengthen preventive controls.Use Excel, pivot tables, and reporting tools to analyze data, validate controls, and support risk-based decisions.Support projects and process improvements through planning, tracking, and implementation.Build effective relationships with team members, management, business partners, and key stakeholders.Demonstrate a strong technical aptitude for desktop infrastructure and communicate technical requirements effectively.Required QualificationsEducation: A Bachelor’s degree in Business Administration, Information Technology, Risk Management, or a related field, or an equivalent combination of education, training, and experience is required.Experience: Candidates must have 5+ years of IT experience formulating and supporting desktop infrastructure technical solutions for access governance, privileged access administration, risk remediation, audit support, compliance reporting, and control validation within end-user computing operations. Experience is also required in supporting privileged access management, workstation elevated-access provisioning, entitlement management, recertification processes, ServiceNow, MyIT, and related reporting tools. Additional experience includes supporting projects, facilitating meetings, driving process improvement, and working within Systems Development Life Cycle and agile methodologies. Experience leading projects through planning, execution, stakeholder coordination, and process improvement is also required.Skills: Applicants should possess strong communication, documentation, planning, and time management skills. Strong research, analytical, and problem-solving abilities are necessary, including proficiency with Excel and pivot tables. Candidates must have a keen attention to detail, be self-motivated professionals capable of working independently and collaboratively, and be able to handle sensitive information with professionalism and discretion. Experience creating automation or scripting to reduce manual effort and improve reporting consistency is required.Preferred QualificationsPMP or similar project management certification.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.