Public Assistance Support Specialist - Day Shift

You will join YoungWilliams as a Customer Assistance Specialist in Martinsville, VA, performing telephonic applications for public assistance programs and delivering high-quality customer service to callers. This is a full-time role with day shifts, requiring excellent diction, grammar, and strong computer proficiency.

The position emphasizes accurate data entry, multi-system research, and adherence to safety and security procedures while maintaining courteous communication.