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Field Service Coordinator

$27.23 per hour

Careers Integrated Resources Inc

Indianapolis, IN
Field Service Coordinator

Pay: $27.23

We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience. This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite. Shift is Monday - Friday 10 am - 7 pm. In this role, you will be responsible for:

  • Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
  • Driving customer satisfaction through the use of effective communication skills and following through on expectations.
  • Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.

The required qualifications for the job include:

  • High School Degree or equivalent
  • 2+ years of Customer service and/or service coordination/dispatching or case management experience
  • Knowledge of standard Computer Administrative Tools (Windows, MS Office)

It would be a plus if you had previous experience in:

  • Associate's or Bachelor's Degree
  • Experience in Supply Chain or Logistics routing
  • Knowledge of Oracle/Service Max or similar SMS is desired
Apply
Vacancy posted 4 days ago
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