Arctic Club Hotel - Bartender

Oxford Collection of Hotels

At Oxford Collection of Hotels, we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you.

What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our propertiesbecause you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together!

Position Summary

The Bartender at one of Oxford's luxury or boutique-style hotels is responsible for crafting and serving high-quality cocktails and beverages while delivering exceptional guest experiences in a sophisticated hotel setting. This role requires strong knowledge of mixology, fine spirits, and wine, along with the ability to engage guests with professionalism, warmth, and personalized service. The Bartender ensures all beverages are prepared and presented with consistency, quality, and attention to detail while maintaining a clean, organized, and well-stocked bar. The Bartender plays a key role in striving to meet and exceed Four-Star service standards delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations.

Essential Duties & Responsibilities

All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Food and Beverage Service (60%):

• Prepare and serve premium cocktails, wine, and other beverages with precision and consistency
• Follow standardized recipes while incorporating creativity for signature drinks
• Provide knowledgeable recommendations on cocktails, wine pairings, and spirits based on guest preferences
• Maintain consistent beverage presentation, portion control, and garnishing standards that reflect the hotel's upscale environment
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality
• Input orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served
• Display knowledge of liquor laws, maintain the attractive presentation and sanitize all areas at least once daily, make suggestions for the reception and drink menus
• Bus and clean tables after guest use

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Guest Relations (30%):

• Greet all guests warmly and provide attentive, knowledgeable service as they enter the lounge, offering thoughtful drink and food recommendations in alignment with Oxford Collection's elevated service standards
• Monitor guest behavior to ensure responsible alcohol service and compliance with legal drinking age requirements; check identification for guests appearing under the age of 26
• Detect and act on customer inebriation, as trained
• Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests

Other (10%):

• Communicate effectively with all hotel staff to ensure smooth delivery of services
• Lock up and stores all beverage, food and other equipment items, deposit cash drops and secures bank
• Complete a daily activity log with pertinent shift information for co-workers and leadership team
• Coordinate with front desk, maintenance staff, Food and Beverage Manager and General Manager on things requiring attention
• Adhere to attendance policies and maintain regular availability for scheduled shifts
• Other Hotel related duties as assigned

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.

Core Skills and Values:

• Company Character Supports company vision and values
• Customer Service Understands and meets the needs of customers
• Problem Solving Sees and is able to define problems and find causes
• Professional Appearance - Presents a professional and polished look
• Results Focused Consistently delivers results
• Stress Management Exhibits self-awareness and self-control in pressure situations
• Team Orientation Works cooperatively with others, assisting voluntarily

Preferred Education & Experience:

• High School Diploma or GED preferred
• Hospitality / hotel work experience preferred
• Previous bartending experience preferred

Job Requirements:

• Food handler's license and liquor server permits as required by state law (or ability to obtain)
• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance

Physical Requirements:

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside in a variety of weather conditions

Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on pre-employment screening.