Senior Real Estate Manager

The Senior Real Estate Manager is responsible for leading the operational, financial, and strategic performance of a commercial office portfolio. This role requires a proven leader who can balance ownership objectives, tenant satisfaction, and asset value enhancement while ensuring best‑in‑class property operations.

The ideal candidate is proactive, detail‑oriented, customer‑focused, and highly skilled in financial reporting, budgeting, capital planning, vendor management, and team leadership.

Essential Job Functions:

Property Operations:

• Oversee the daily operations of the portfolio, ensuring it is well-maintained and aligned with the company’s standards for quality and service.

Tenant & Client Relations:

• Build and maintain strong relationships with tenants, property owners and vendors.
• Address tenant inquiries and concerns, mediate conflicts, and ensure tenant satisfaction in a timely manner.

Financial Management:

• Develop and manage annual property budgets.
• Track income and expenses, and analyze financial performance.
• Complete monthly and/or quarterly client financial reports which may include budget reforecasts.
• Ensure that portfolio meets or exceeds budgeted financial targets.
• Assist owners with lender reporting and funding requests as needed.
• Review and approve annual operating expense reconciliations.

Lease Administration:

• Oversee lease abstracting.
• Ensure compliance with lease terms, handle tenant move‑ins and move‑outs, and support legal documentation.

Vendor & Contractor Management:

• Source, negotiate, and manage third‑party vendors and contractors for services such as janitorial, landscaping, security, HVAC, and maintenance.
• Ensure all service providers meet performance standards and insurance requirements.

Maintenance & Capital Improvements:

• Coordinate preventative maintenance programs and manage reactive maintenance requests.
• Identify opportunities for capital improvements to enhance property value and tenant satisfaction.

Property Inspections:

• Conduct regular inspections to ensure properties are well‑maintained, safe, and comply with health, safety, and environmental regulations.

Risk Management & Compliance:

• Ensure that properties comply with all applicable laws, regulations, and building codes.
• Manage insurance and risk mitigation processes for the portfolio.

Reporting & Documentation:

• Prepare and submit regular reports to senior leadership and clients, providing insights into property performance, financial results, and operational issues.

Strategic Planning:

• Collaborate with senior leadership and clients to develop and execute long‑term strategic plans for property improvements, lease‑up strategies, tenant retention, and market positioning.

Marketing:

• Partner with social media and consumer marketing programs as needed to support tenant retention and property positioning.

Education and Experience Requested:

• Bachelor’s degree in business administration, real estate, finance, or a related field (preferred).
• Minimum of 5 years of experience in commercial property management, with at least 2-3 years in a senior or leadership role.
• Strong knowledge of commercial real estate management, including office, retail, and industrial property types.
• Expertise in managing budgets, financial reports, and lease agreements.
• Proficient in property management software (e.g., Yardi, Argus, MRI, or similar systems) and Microsoft Office Suite.
• In‑depth understanding of commercial lease structures, including gross leases, net leases, and CAM (Common Area Maintenance) charges.
• Strong leadership, communication, and negotiation skills.
• Proven ability to manage relationships with tenants, clients, and vendors.
• Knowledge of local and state property laws and regulations affecting commercial real estate.
• Ability to identify opportunities for operational efficiencies and cost reductions.
• Professional designations such as CPM, RPA, FMA, or LEED AP highly preferred.