Member Services Representative

Member Services Representative

We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:

• Assist and respond to customer issues and inquiries
• Create awareness of the Center through community outreach and connectivity
• Grow profit centers through promotion of club services to new and prospective members
• Deliver an exceptional customer service experience for club members
• Sustain and support membership retention through member engagement
• Provide personalized site tours for potential members
• Perform other tasks as assigned

Qualifications:

• At least one year of experience in a customer service based role
• A dynamic personality: enthusiastic, energetic, friendly & personable
• The ability to multi-task; goal-oriented and self-directed
• The ability to connect with, inspire and motivate others with strong listening and interpersonal skills
• Excellent verbal and written communication skills
• Professionalism: polished appearance and phone manner
• Flexibility: able to work evenings, weekends and holidays

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

We've never been the type to accept the status quo. We're all about studying, learning, innovating, and making waves. And we feel that it's our responsibility to help others because we know there's a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.