Program Support Specialist

PROGRAM SUPPORT SPECIALIST, DAY SERVICES Posted on July 23, 2026 Locations Showing 1 location DAY HAB - BRIGHTON 169 HERITAGE HERITAGE (BRIGHTON) TONAWANDA, NY 14150, USA DIRECT SUPPORT - DAY SERVICES Full-Time Requisition #: PROGR029853 Description Hourly Pay Range: $21.00-$27.41 Shift: Monday-Friday Days The Program Support Specialist at day program should emphasize proactive strategies and respond to needs of each individual. The Program Support Specialist will be responsible for coaching staff to work on skills in a functional setting. Model for staff the proactive and reactive strategies. Provide programmatic support to the site, staff and participants. Ensure the health, safety and well-being of individuals. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Provide programmatic support where appropriate for site, staff and participants. Provide information and submits and monitors required documentation to Behavior Department on individual requiring more intensive behavior services. Provides suggestions and collaboration for ongoing supports and safeguards and behavior plans as needed. Reviews training provided by the Behavior Department associated with behavior plans to staff as needed in collaboration with Senior Day Supervisor. Initiate communication and update site management on concerns and reporting on follow up. Ensuring that the current Behavioral Health Planning and semi-annual review is onsite. Ensuring that the Informed Consents and Site Based Restrictions are up to date on an annual basis. Ensures fading plans from MMP’s/BSP’s are being followed and monitored. Daily completion and review of eVero DA Logs, Behavior Tracking, Helmet Tracking, Sweeps Tracking and Restrictive Intervention Applications (RIA) and ensures the use of this information to facilitate program planning in compliance with the Department of Behavioral Health Services Policies and Procedures. Consults with site BIS to present HRC packets for individuals without active BIS support. Prepares and submits to PD and attends HRC meeting. Consult with BIS to ensure all planning is in place for specific site needs. Collaborate with team members including SDS, PD, RN to ensure all scripts are updated and available on site. Provides assistance with crisis intervention as needed to support the direct care staff. Ensures supplies/supports are available as per individualized behavior plan or protocol. Attends and participates in general staff meetings, in-service training, monthly support team meetings and other pertinent agency and community program meetings. May attend Life Plan meeting as needed. Keeping record of all site in-services and trainings. Assist in developing Day Habilitation staff action plans that will promote an individual’s valued outcome, independence and ability to contribute to the community for all assigned Day Hab individuals as needed. Complies with all agency policies and procedures. Other duties as assigned. MINIMUM QUALIFICATIONS B.A./B.S. or Associates Degree in psychology or behavior management related field preferred and two years of experience or combination of Education and Human Service Experience. Minimum of 2 years related experience. Ability to meet physical requirement of the position when performing the following: Standing, walking, sitting, bending stooping, squatting, kneeling and climbing. Lifting requirements of 35 lbs. Ability to lift and transfer individuals manually and mechanically as required by prescribed program plan. Ability to move, reposition and place individual in pieces of equipment. Physical agility and ability to react to emergency situation including maintaining Required certifications (i.e. SCIP, CPR) CPR certification required. Behavior Technician Training required Medication certification required. Valid NYS Driver’s license that meets agency policy. SUPERVISORY RESPONSIBLITIES This job has no supervisory responsibilities Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr