Nurse Assistant - Medical Surgical Telemetry

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY  

Location: Henry Ford Providence Novi Hospital 

Unit: Medical Surgical Telemetry

Shift: 7am – 7:30pm / 36 hours per week

Under the direction and supervision of the responsible Registered Nurse (RN), performs specific patient care duties to meet safety and comfort needs of the patient. Provides input to assist the RN in planning and implementing patient care. Responds to emergent situations according to established procedures. Recognizes and participates in own continuing education. The Nurse Assistant follows the Henry Ford Health System Team Member Standards of Excellence in all interactions.

 

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Maintains effective, professional, and appropriate communication during all patient, family encounters and healthcare team member interactions.

• Identifies concerns related to patients, staff, and self, and communicates with the responsible RN. 

• Assists the RN in admitting, transferring, and discharging of patients. 

• Demonstrates sensitivity to patients’ comfort and privacy and is engaged in patients’ care. Answers patient questions and explains procedures when performing.

• Maintains a clean, safe, comfortable, and therapeutic environment for patients/families in accordance with HFHS standards. 

• Recognizes and responds to emergencies and alarms and immediately communicates situations to appropriate persons. 

• Maintains confidentiality of patient and unit care data. 

• Documents patient care provided. 

• Performs general clerical duties as assigned. 

• Provides personal care assistance to patients, including bathing, dressing, feeding, toileting, mobility, comfort, and transportation. 

• Makes necessary supply deliveries to patient rooms and ancillary departments.

• Performs other related duties as required within the scope of practice.

Qualifications

EDUCATION/EXPERIENCE REQUIRED  

• High school diploma or G.E.D. equivalent.

• CNA preferred.

• Completion of a Nurse Assistant program (titles for similar programs may vary; e.g., Patient Care Technician (PCT) or Patient Assistant Technician (PAT) but perform the same job role.)

OR

• May be currently enrolled in a nursing program and have successfully completed the Fundamentals of Nursing course.

OR

• Foreign trained and licensed RN who has relocated to the United States and does not hold a Michigan RN license.

OR

• Medical Assistant program with or without experience.

OR

• At least one (1) year of previous experience in an NA, PCT, PAT, or similar job role.

 

CERTIFICATIONS/LICENSURES REQUIRED  

• Complete BLS Heart Saver Certification during orientation. 

 

PHYSICAL DEMANDS/WORKING CONDITIONS  

• Physical ability to lift and move patients, supplies and equipment.

• Works in patient care environments, which may include exposure to communicable diseases, unpleasant odors, acute patient conditions, potential exposure to infection, hazardous gases.

• Prolonged standing, walking, and lifting of patients, supplies and equipment