Empathetic PSA II Otolaryngology Care Concierge
Jefferson Health
Jefferson Health is seeking a Patient Services Associate II in Cherry Hill, NJ to support patient arrivals, check-in/out, and appointment scheduling via EPIC. The role emphasizes courteous patient interaction and HIPAA-compliant handling of demographics and insurance information.
Responsibilities include obtaining pre-certifications, verifying insurance and referrals, and escalating concerns as needed. A HS diploma is required, with healthcare customer service experience preferred.
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