Quality Control Supervisor

Job Description

QC Supervisor aims to ensure that the product and service provided is fit for purpose, is consistent and meets both external and internal requirements. 

Essential Duties and Responsibilities:

• Oversee the daily operations in the Quality Control Department for all shifts

• Supervise warehouse products for Quality Assurance

• Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, recalls, corrective actions, and re-validations.

• Corresponding with Client through Emails

• Enforce plant quality standards

• Manage and maintain the Company’s quality inspection and product release programs for incoming and in-process materials and components.

• Monitor, enforce and further develop plant HACCP program

• Knowledge of MSDS 

• Ensure that all quality assurance programs and procedures are being implemented correctly

• Ensure compliance to Federal, State and local regulations  Increase awareness and evaluation of GMP's.

• Follow all food Safety Requirements' and Good Manufacturing Practices as applicable to this position

• Ensure that safety rules, production, and sanitation standards are met.

• Oversee the process of store orders to ensure the highest level of service to the customer. 

• Assist and maintain high quality of service by enforcing company policies and procedures.

• Assigns duties to employees and schedules break periods, work hours, and vacations. Schedules and performs periodic evaluations of employees as dictated by the appropriate HR policies.

• Assist other warehouse floor supervisors and associates in warehouse policies, departmental procedures, and job duties. 

• Follow up on customer concerns/complaints, examines discrepancy reports, and resolutions to restore and promote good public relations with the client. 

• Promotes a positive work environment while also being a team builder.

• Work closely with staff to ensure that quality and productivity requirements are maintained and communicated to each associate.

• Must be flexible and able to work any shift in support of business needs.

• All other duties required by Distribution Center and Operations Manager

Minimum Requirements: 

• Excellent communication skills and the ability to be a self-initiator who can implement and supervise all warehouse data entry programs as directed by the Office Manager. 

• High level of computer and WMS system literacy.

• Some college level training is preferred but not necessary so long as there is experience in warehouse supervision and some experience in the wholesale industry preferred.

Education and/or Experience: 

• Some college level management education and/or 2 years Quality

Assurance/Production Supervisor experience in wholesale industry

• Increased Knowledge and Experience in SQF, HACCP, and GMP Principles.

Certifications Preferred.

Computer Skills:

• Strong computer skills required; with knowledge in MS Office, Excel and WMS system literacy Reasoning Ability:

• Must be able to interact with all levels of management and have excellent written and verbal communication skills. Must be able to manage and lead a diverse workforce.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 25lbs

• Sitting at a computer for long periods of time Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a Distribution Center environment with a variation of temperatures.

Disclaimer

This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked to perform other duties as required.

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