Logistics Operations Support Specialist

Job Description

Job Description

FREIGHTCompass has an opening on our Operations Team. This role is an entry-level position. No direct experience is required.  This is an hourly, entry-level position with a pay range of $37,250-40,560/yr.

Are you looking for a challenging, fast-paced operations role that offers career growth and rewarding financial potential? FREIGHTCompass is currently looking for dynamic individuals to join our team! FREIGHTCompass is a rapidly growing firm that will reward your efforts, giving you greater opportunity to achieve your financial and long-term career goals.

We are committed to training and mentoring our employees and giving them opportunities to excel. Your exciting career with FREIGHTCompass will challenge you to reach beyond your best as you learn your position, gain knowledge and master core skill sets in the logistics industry. We invest in our people and our technology while striving to deliver the best solutions in our industry.

Daily Tasks and Responsibilities

1. Direct Support of Client Success Representatives
2. Quote, Book, Dispatch, Track and manage shipments utilizing FREIGHTCompass technology
3. Ensure shipments are picked-up and delivered as expected, communicate effectively when issues arise
4. Respond quickly and effectively to customer requests and inquiries
5. Work with other FREIGHTCompass departments to meet customer expectations
6. Perform other duties as necessary
7. Always Hustle. Never Settle.

Qualifications

1. Bachelor’s degree or equivalent combination of education and work experience
2. Ability to fully advocate for client needs while maintaining positive relationships with other FREIGHTCompass departments
3. Ability to work with a team, while also delivering independent results
4. Ability to collaborate with others
5. Analytical ability in problem solving and commitment to excellence in customer service
6. Ability to prioritize, multi-task and manage time effectively in a high stress environment
7. Excellent systems knowledge: MS Office
8. Driven, enthusiastic and highly motivated individual
9. Excellent oral and written communication/business writing skills
10. Must be organized and detail oriented
11. Strong interpersonal and relationship building skills.

Why FREIGHTCompass?

1. Family-centered culture –you are not just a number here, you are part of our family
2. Grow into your logistics career with us in a valuable role with long-term growth opportunities.
3. Career path – exceptional advancement opportunities
4. Get extensive training by experts in the logistics industry.
5. Fast-paced team environment
6. Competitive salary
7. Excellent Health Insurance
8. Paid vacation
9. Work-life balance
10. Team building events

EEO Statement
FREIGHTCompass provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, parental status, national origin, age, disability, genetic information, political affiliation, or military service in accordance with all applicable federal, state and local laws.

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