Remote Vacations Concierge

Remote Vacations Concierge

Grand Rapids, Michigan, United States

About the Job

We are seeking motivated and detail-oriented individuals to join our team as Travel Concierge (Remote). This is a fully remote role where you will assist clients in planning and booking travel experiences while collaborating with a professional team and reporting to a team lead.

Key Responsibilities:

• Plan, research, and coordinate customized travel itineraries for clients.
• Assess client preferences, needs, and budgets to recommend tailored travel options.
• Book travel services including flights, accommodations, transportation, cruises, and tours.
• Provide professional client support before, during, and after travel.
• Resolve client concerns or issues promptly and professionally.
• Participate in ongoing training, professional development, and industry webinars to maintain knowledge and certifications.
• Collaborate with team members and suppliers to ensure high-quality client experiences.

Qualifications:

• Strong verbal and written communication skills.
• Reliable internet access and a computer or smartphone.
• Experience in hospitality, customer service, or sales is a plus.
• Personal travel experience is helpful but not required.

What We Offer:

• Comprehensive onboarding and ongoing professional training.
• Remote work with flexible full-time or part-time schedules.
• Career growth opportunities within the travel industry.
• Access to industry benefits and travel perks.