Bilingual Customer Service Representative
$20 per hourMpower Direct LLC
Company Overview Mpower Solar is a leading provider of solar energy solutions, committed to promoting sustainability and renewable energy adoption. We are dedicated to providing high-quality solar products and exceptional customer service to our clients across the New York region. Position Overview We are currently seeking a talented and motivated Bilingual (English/Spanish) Solar Customer Service Support Specialist to join our dynamic team. The ideal candidate will be fluent in both English and Spanish and possess excellent communication skills to assist our diverse customer base with their inquiries and concerns related to their solar system. Responsibilities Provide exceptional customer service and support to clients. Address customer inquiries, concerns, and technical issues related to solar energy systems, including installation, operation, billing, incentives, and maintenance. Troubleshoot and resolve customer issues promptly and effectively, escalating complex issues to the appropriate departments when necessary. Educate customers on the benefits of solar energy and our products and services, offering tailored solutions to meet their needs. Maintain accurate and detailed records of customer interactions and transactions in the CRM system. Collaborate with cross‑functional teams, including sales, operations, compliance, and technical support, to ensure seamless customer experiences. Required Schedule Monday — Thursday: in office 10:00 am — 6:00 pm Saturday: remote 9:00 am — 5:00 pm Qualifications Fluency in both English and Spanish, written and oral. Previous experience in customer service or sales, preferably in the solar energy industry. Strong communication and interpersonal skills, with the ability to empathize with customers and resolve issues diplomatically. Use of empathy and soft skills to de‑escalate highly emotional situations to ensure a quality customer interaction. Proficient in Excel, Word, and Outlook. Benefits $20 hourly rate Comprehensive health and dental insurance Paid time off (PTO) 401(k) plan Career development opportunities #J-18808-Ljbffr Mpower Direct LLC
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New York, NY6 days ago - ...AnswerHero is seeking a Bilingual Call Center Agent for remote work in Nevada, USA. The role involves answering inbound calls, communicating fluently in English and Spanish, taking clear messages, scheduling appointments, and providing client support while ensuring a courteous...BilingualRemote work
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New York, NY6 days ago - ...Join AnswerHero as a Bilingual Call Center Agent, a remote, full-time position where you will be the first voice clients' customers hear. This role is pivotal in delivering warm, professional service while managing inbound calls and providing accurate messaging and appointment...BilingualFull timeRemote workFlexible hours
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New York, NY5 days ago $19 - $20 per hour
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New York, NY6 days ago$39.52k - $43.68k
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New York, NY6 days ago- ...Bilingual Customer Service Representative (English and Spanish) Job Openings Bilingual Customer Service Representative (English and Spanish) About the job Bilingual Customer Service Representative (English and Spanish) Job Title: Bilingual Customer Service Representative...BilingualPart timeWork at officeRemote workFlexible hours
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New York, NY4 days ago$19 - $20 per hour
...supportive user‑centric technology, and customized financial solutions, we've helped... ...from you. About The Role Our Customer Service Representative serves as the primary point of contact... ...call centre experience (Required) Bilingual – Spanish (preferred / not required)...BilingualFull timeRemote workWork from homeBeyond Finance, Inc.
New York, NY6 days ago$15 - $25 per hour
...Corporation is seeking a dedicated and motivated Healthcare Customer Service Representative to provide top-tier service and support to our clients.... ...nature of this role Preferred Qualifications Fluently bilingual in Spanish Previous experience as a Customer Service Representative...BilingualHourly payFull timeLocal areaRemote workWork from homeFlexible hoursVIATEQ Corporation
New York, NY6 days ago- ...enthusiastic full-time, part-time, and on-call Answering Service Agent to provide quality customer service. Are you a people person who enjoys talking on... ...customer service skills Strong computer skills Being bilingual is not required, but a plus **COMPUTER REQUIREMENTS **...BilingualFull timeTemporary workPart time
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New York, NY6 days ago $18 - $20 per hour
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New York, NY5 days ago$18 per hour
...are looking for Call Center Representatives to join our growing team. You... ...Facilitate translation services for non-English speaking callers... ...by 2x Get notified about new Customer Service Representative jobs... ...Client Care Assistant- (Spanish-Bilingual and non-bilingual positions...BilingualHourly payFull timeLive inRemote workWork from homeFlexible hoursWeekend workWorkPath Partners
New York, NY4 days ago$16.04 - $22 per hour
...The Role We are seeking a detail-oriented and professional Customer Service Representative to join our remote team. In this role, you will be... ...virtual appearance with a quiet, distraction-free workspace. Bilingual skills are a plus. Must be able to work occasional overtime...BilingualHourly payPart timeWork at officeRemote workCopart
New York, NY6 days ago- ...One of the leading financial institutions is seeking a Bilingual Japanese, Customer Support Administrator. Responsibilities: Prepare various... ...Cooperate with other teams to provide good customer services Manage communication records Manage checklists on time...Bilingual
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