Health Facility Surveyor III

Health Facility Surveyor III Position within the Oklahoma State Department of Health (OSDH) focusing on technical licensure, certification surveys, and complaint investigations for a variety of health facilities. Agency 340 Oklahoma State Department of Health Supervisory Organization 340 Long Term Care Position Details Full time / Regular. Appointment is continuous. Salary up to $68,000.00 based on education and experience. Work Schedule: Monday – Friday, Primary Hours 8-5. Benefits Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre‑existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies. Longevity Bonus for years of service. Position Description The Health Facility Surveyor is responsible for performing technical licensure, certification surveys, and complaint investigations for a variety of health facilities; evaluating the care provided to residents/patients/clients by licensed or registered facility staff; and providing consultative and technical assistance to health facilities and laboratories regarding professional standards of practice; and ensuring compliance with federal and state laws and regulations. Position Responsibilities Observes, analyzes, and evaluates the provision of nursing, dietary, social, laboratory, and pharmaceutical services as well as respiratory, speech, physical and occupational therapy services for compliance to professional standards of practice. Reviews facility compliance history; conducts entrance interview with facility administrator or representative providing explanation for survey, and conducts exit interview to discuss problems and deficiencies; tours interior and exterior physical environment of facilities for required equipment, supplies, maintenance, water temperature, and sanitation; evaluates administrative records to include policies and procedures, staffing logs, in‑service programs, and medical records in order to ensure compliance with regulations. Employs sampling methodology to select residents/patients/clients for in‑depth evaluation of the care and service needs of the residents/patients/clients versus the care and services provided. Interviews residents/patients/clients, family members, and facility personnel, and others to obtain and document information regarding residents/patients/clients care and/or to respond to complaints. Evaluates the administration of health facilities to determine if policies and procedures comply with federal and state statutes and regulations. Completes required forms and reports, which detail deficiencies noted during facility survey. Investigates allegations and makes determinations of resident/patient/client abuse and neglect; makes determinations of immediate jeopardy in which immediate corrective action is necessary because a facility practice has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident/patient/client; makes determinations of actual harm in which a facility practice has caused a negative outcome that has compromised the resident’s/patient’s/client’s ability to maintain and/or reach his/her highest practicable physical, mental, and psychosocial wellbeing. Recommends action as to certification or licensure renewal, non‑renewal, or termination/revocation; relocates residents/patients/clients in the event of an administrative order for the emergency relocation of residents/patients/clients; testifies to inspection findings at hearings or in court proceedings. Provides technical assistance to facilities in areas of expertise; describes observed deficiencies to appropriate facility staff and provides consultation relative to improvements needed to comply with regulations. Being present at the office is an essential function of the job. Other duties as assigned. Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Education and Experience Bachelor’s degree in business, public health, hospital or public administration, behavioral, environmental, or fire safety science and six years of experience in a health care, developmental disability, public health, environmental health, fire safety, or domiciliary facility licensure, certification, accreditation, inspection, or administration. Bachelor’s degree which includes a minimum of thirty semester hours in any combination of physical, natural or biological sciences and six years of experience in health care, developmental disability, public health, environmental health, fire safety, or domiciliary facility licensure, certification, accreditation, inspection, investigation, or administration. A combination equivalent of education substituting the completion of a post baccalaureate degree for one year only of the required experience. Training and Certification Long Term Care Surveyors must successfully complete all training and obtain certification (federal/state) for Nursing Facilities, including the successful completion of Surveyor Minimum Qualification Training (SMQT) within one year of hire date. Valued Knowledge, Skills and Abilities Knowledge of federal and state laws, regulations, and policies regarding licensure and certification of health care facilities; of what constitutes immediacy of threat to a client; and of the requirements for determining culpability of a facility. Ability is required to observe, document, analyze, and evaluate the provision of care against the applicable standards of practice, statute, and regulation; to employ the principles and methods of conducting interviews using memory retrieval methods; to interview residents/patients/clients with diminished mental capacity, developmental disabilities, and/or acute and chronic medical conditions; to gather and present findings within a hostile facility environment while maintaining professional tone and demeanor; to analyze non‑verbal and verbal communications to determine if an interview subject is omitting information or is being deceptive, and employ techniques for identifying omissions and deception in written statement; and to distinguish between the potential for harm and the potential for serious harm. Physical Demands and Work Environment This position is set in an office environment. While performing the duties, employees are frequently required to stand, walk, lift, and reach. Working hours may vary to include off‑hour, weekend, evening, and extended hours surveys, as determined by LTC leadership based on CMS workload, State Operations Manual Chapters, Title 63 sections, and Long‑term Care Security Act. Weeks with holidays will require the surveyor to work a standard 8‑5 schedule for that week. Being present in the office is an essential function of this job. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. #J-18808-Ljbffr State of Oklahoma