Tire & Battery Technician - Automotive

Position Summary As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations. What You’ll Do Collaborate with team members to fulfill sales and service requests, educating other associates on tools, tasks, and resources, and mentor new technicians while communicating and developing interpersonal skills for providing safe and efficient customer service. Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS Tire Pressure Monitoring systems, product specifications and seasonality, and proficiency with point‑of‑sale systems, phone and in‑person selling techniques. Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training, and encourage others to use them. Communicate equipment, tools and supplies needs to TBC Lead; track and monitor returns and special orders, operate cash registers, process transactions, maintain accurate inventory, audit safety and compliance standards, report TBC complaints, safety hazards and problems with products/services/work areas, complete paperwork logs and other required documentation, ensuring merchandise is packaged, labeled and stored in accordance with company policies and procedures, identify member needs, assist members with purchasing decisions, and resolve issues and concerns. Act as a brand advocate by valuing the members experience in the TBC area and modeling high‑quality service and products, influencing and inspiring others for a supportive and team‑oriented style, understanding roadblocks and assisting in training. Comply with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback. Values & Expectations Respect the Individual: Embrace differences in people, cultures, ideas and experiences; create a workplace where associates feel seen, supported and connected through a culture of belonging and create opportunities for all associates to thrive and perform. Respect the Individual: Build strong and trusting relationships, communicate with impact, energy and positivity to motivate and influence. Respect the Individual: Strengthen the team by helping develop and mentor others, recognizing contributions and accomplishments. Act with Integrity: Maintain and promote the highest standards of integrity, ethics and compliance; model Walmart’s values to support and foster our culture and hold oneself and others accountable. Act with Integrity: Act in a selfless manner and be consistently humble, self‑aware, honest, fair and transparent. Serve our Customers and Members: Deliver results while putting the customer first. Serve our Customers and Members: Make decisions based on reliable information, balance short‑ and long‑term priorities and consider how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Display curiosity and a desire to learn, take calculated risks and demonstrate courage and resilience. Strive for Excellence: Drive continuous improvements, be open to and use new technologies and skills, and support others through change. Benefits Health benefits: medical, vision and dental coverage. Financial benefits: 401(k), stock purchase plan and company‑paid life insurance. Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty and voting. Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U: education benefit program covering tuition, books and fees for full‑time and part‑time associates. Additional perks: 401(k) matching, stock purchase plans, paid time off, medical, dental, vision and wellness programs, mental health resources, training and leadership programs. Minimum Qualifications Valid state‑issued driver’s license. Must be 18 years of age or older. Complete all required training and assessments within the prescribed time period. Preferred Qualifications Auto service industry experience. Retail experience. Primary Location 6622 Preston Hwy, Louisville, KY 40219‑1822 Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Walmart