Medical Records Specialist

Overview

Location: UnityPoint-St. Luke's-June E. Nylen Cancer Center

Hours: Monday-Friday, 8:00am-4:30pm 

We are seeking a dedicated and detail-oriented Medical Records Specialist to join our team! In this role, you will be responsible for receiving, validating, documenting, and responding to requests for information contained in legal medical records. You will handle inquiries from healthcare organizations, attorneys, insurance companies, patients, and other interested third parties in a timely and efficient manner.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities

• Prepare medical information in accordance with facility policy and procedures in addition to state and federal laws. 
• Responsible for notifying appropriate UnityPoint Health areas of any court order/subpoena related to the organization or its employees.
• Log and fulfill requests or submits request to approved release of information vendor for fulfillment.
• Completes invoice for appropriate requestors and follows up on requests for payment when fulfilled by the facility staff.
• Responsible for receipt and validation of a properly executed HIPAA compliant authorization and/or request.
• Collaborate with appropriate functional departments and staff to investigate and resolve issues related to documents, MPI, and other HIPAA requests such as accounting for disclosures.
• Prioritize and respond to release of information requests within required timeframes.
• Meets measures as determined and required for job productivity, quality and performance improvement.
• Promptly and courteously answers phone calls or assists with phone coverage for release requests and questions.
• Respond to and fulfill patient walk-in record requests.
• Access and retrieve and/or coordinate retrieval of patient information from various computer systems and media.

Qualifications

Education:

• High school diploma or equivalent is required 

Experience:

• Previous experience in a hospital/clinic setting or experience with electronic health records or other related office experience or customer service experience.

License(s)/Certification(s):  

• RHIT, RHIA, or CRIS cerficiation preferred.