Customer Support Representative
Compunnel
Job Description
Job Description
**Description
**:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on the Client’s accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Client’s Cash Management products and services, (client website), and Mobile app, and general account or financial-related inquiries.
Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
Ability to contribute in a fast-paced, team-oriented environment.
Aptitude to multitask and adjust quickly to changes in a busy financial service center
**Preference for 1 of the following:
**• College Degree• Previous contact center experience
You should be proficient in:
- Customer Service
- Inside Sales
- Call center
- Contact Center
- Customer Care
- Customer Relation
- Customer Relations
- Customer Support
- Inbound
- Incoming
- Phone banking
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