Patient Navigator - Ambulatory

Are you passionate about health equity and breaking down barriers in healthcare? Join

Valleywise Health as a Patient Navigator and become a vital advocate for patients navigating the complex intersections of health and life circumstances.

In this role, you’ll go beyond the bedside—working directly with patients and families to address Social Determinants of Health (SDOH) like housing, transportation, food access, employment, and more. As a key member of a compassionate, multidisciplinary care team, you’ll use your professional expertise and lived empathy to guide individuals through resources, support systems, and community services that empower them to live healthier lives.

What You’ll Do

• Collaborate closely with healthcare teams and community partners and use your training to assess patient needs and create personalized plans.
• Actively intervene to reduce barriers that impact health outcomes, and help underserved populations access care with dignity and trust
• Use your passion for serving diverse communities while advocating and promoting health equity for patients

If you're motivated by meaningful, mission-driven work and ready to champion whole-person care, this is your moment. At Valleywise Health , your compassion is your power—and your career can change lives.

Apply today and help us build healthier communities, one patient at a time.

Why You’ll Love Working With Us

• Professional Growth : Valleywise Health is the largest teaching hospital in the valley. Opportunities exist for continuing education, advanced certifications, and exposure to the latest technologies.
• Supportive, Specialized Team : Join a warm, highly skilled group of physicians, nurses, and professionals dedicated to excellence in healthcare.
• Competitive Benefits: Robust compensation, 100% matched Pension retirement plan, comprehensive health coverage, paid time off, and more.

Annual Salary Range: $60,736.00 - $89,585.60

Up to 2 remote days per week.

Qualifications Education

• Requires a master’s degree in social work, psychology, or another field related to behavioral health.

Experience

• Must have experience in behavioral health, inpatient, or outpatient settings.
• Prefer case management experience.

Certification/Licensure

• Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for the fingerprint clearance card.
• Requires BLS issued by the American Heart Association within 30 days of the position start date.
• Prefer licensure by the Arizona Board of Behavioral Health Examiners.

Knowledge, Skills & Abilities:

• Demonstrates the ability to be culturally sensitive and appropriate in working with disadvantaged, underserved, and underrepresented communities.
• Working knowledge and experience in medical and mental health diagnoses preferred. This includes acute, chronic, and traumatic illnesses/injuries, psychiatric, medical, and social problems, common medications and their effects/side effects, and medical terminology.
• Requires the ability to read, write, and speak effectively in English, including professional-level grammar, spelling, and punctuation.
• Bilingual in Spanish is preferred.
• Requires basic computer word processing skills (e.g., formatting, editing, printing, composing email, internet searches, etc.) to navigate through an electronic medical record using a computer successfully.
• Must be a self-starter and able to work with limited management direction.

Location: Valleywise Health System · Ambulatory Care Management

Schedule: Regular FT 40 Hours Per Week, Days