Account Manager (Facilities)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Who We Are Best Facility Services is a leading provider of commercial janitorial and facility management solutions, proudly serving businesses across Texas since 2004. Headquartered in the Dallas–Fort Worth area, the company specializes in delivering customized cleaning and maintenance programs that go beyond standard services to create cleaner, safer, and more efficient environments. With a strong commitment to quality, client satisfaction, and sustainability, Best Facility Services builds long‑term relationships with clients and team members. What You Will Be Doing The Account Manager ensures we meet or exceed contractual obligations by providing quality janitorial services. The Account Manager leads through training, client relations, scheduling, pricing, and inventory control. Region Supported: Dallas / Fort Worth, TX. Account Manager Duties and Responsibilities Conduct quality control visits to ensure customer needs are met. Ensure work standards are in accordance with customer requirements. Manage chemical and equipment inventory. Prioritize work responsibilities to give appropriate attention to all work areas in the assigned geographical area. Communicate regularly with customers to ensure operational continuity, track performance, and resolve any issues. Respond quickly to any client or employee complaints, requests, and issues, documenting the issue and following up to resolution. Manage special project work as requested. Perform other tasks as assigned. Account Manager Qualifications Must have a reliable vehicle with car insurance. Must possess a clean driving record with a valid U.S. Driver’s License. Must be self‑motivated with a strong ability to prioritize and accomplish multiple tasks, projects, and meet deadlines. Ability to maintain high‑quality interpersonal relationships. Some experience with and knowledge of cleaning processes and equipment. Great verbal and written communication skills. Excellent customer relationship skills. Professional demeanor and behavior. Dependable, reliable, and punctual. Ability to work independently, with minimal supervision. General ability with Microsoft Office Suite (Word, Excel, Outlook, etc.). Account Manager Education and Experience 3+ years of proven facilities management experience. 5+ years of proven customer service experience, any industry. Account Manager Travel Requirements 75% of travel by vehicle to assigned geographic area (Dallas / Fort Worth, TX). Schedule Monday – Friday Standard business hours and after hours/weekends as needed. Equal Employment Opportunity Statement Best Facility Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Accommodation and Disability Statement Consistent with the Americans with Disabilities Act (ADA) and all state & federal requirements, Best Facility Services provides reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The company also provides reasonable accommodations under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. If you need accommodation, please contact the Recruitment Team at View phone number on click.appcast.io. #J-18808-Ljbffr The Facilities Group