Refrigeration Service Technician

Job Description

Job Description

Salary:

ARI provides refrigeration and thermally controlled environmental solutions for cold-chain facilities. ARI has a 60+year distinguished history. But, more importantly, we are a company with a terrific future and a great place to work. We hire the best people; give them every possible opportunity to learn, grow, and develop; and reward them for their contributions.

Under minimal to intermediate levels of supervision, Service Technicians are responsible for providing complete solutions to the clients application needs while representing the companys professional image and reputation. Technicians are required to perform service repairs on commercial and industrial refrigeration systems, troubleshooting mechanical and electrical component failures, equipment maintenance, and equipment replacements.

Responsibilities:
Provide accurate diagnosis for reactive service calls and make repairs as indicated by work order, meeting contractual deadlines. Ensuring equipment is operating properly before leaving customer premises
Ability to locate and identify and repair refrigerant leaks
Demonstrate an understanding and adhere to all work safety policies and procedures.
Build relationships with customers by providing excellent service and support.
Utilize your strong skills and experience to troubleshoot, repair and maintain commercial refrigeration equipment such as walk-in coolers/freezers, racks, evaporators, condensers, cases, ice machines, etc.
Complete electronic Work Order
Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers
Maintain proper stock, parts, tools, and safety equipment in the vehicle
Identify and report potential opportunities for additional business (new unit/ system, PM contracts, and additional services)
Leave customer premises clean, ensuring any messes have been cleaned up prior to closing out service call.

Primary areas of expertise include:
Knowledge of refrigeration, electrical and microprocessor control systems
Strong mechanical aptitude skills
HVACR systems with strong understanding of commercial refrigeration systems
Must be proficient in the use of hand tools
Basic electrical experience needed
Must be good with communication both written and verbal
Must be proficient in using laptops, smart phones, tablets, as part of the ARI Service delivery

Qualifications:
High school diploma or equivalent
Two year degree from a HVACR technical school or 3 years of experience preferred working on commercial refrigeration equipment such as walk-in coolers/freezers, racks, evaporators, condensers, cases, ice machines, etc.
Communication and customer service skills
Familiar with electronic Work Order systems
Must be able to work independently and without supervision
EPA certification
Valid Texas Driver License
OSHA 10 to obtained
Physically able to climb ladders such as an extension ladder and a fixed ladder up to heights of fifty feet.
Physically able to lift objects up to fifty pounds.