Billing and Collections Specialist

Experience The Difference. Join the Crayex Family. Show Map Base Pay $60,000.00 - $75,000.00 / Year Job Category Accounting Employee Type FT Exempt Required Degree 2 Year Degree Manage Others No Contact information Phone View phone number on click.appcast.io Email View email address on click.appcast.io Description ABOUT THE COMPANY Founded in 1972, Crayex is a custom manufacturer of blown polyethylene films and bags designed for a broad range of consumer, transportation, and industrial packaging applications. Crayex's Brand Protect™ custom products are trusted to wrap rocket fuselages for secure outdoor storage, protect pallets of cereal boxes headed to the grocery store, enclose boats for winterization, and safeguard a host of other products. Our greatest asset has always been our people. Crayex has over 160 employees who are committed to creating the best possible solutions for our customers across 45 states. Job Description Crayex Corporation is looking for an organized, detail-oriented Billing and Collections Specialist to manage invoicing and collections for our manufacturing operations. You will handle daily billing operations, process customer payments, reconcile accounts, and follow up on outstanding debts to ensure financial accuracy and steady revenue streams. This on-site, full-time office-based position, located in Piqua, OH. Hours of Work: Monday - Friday 8:00 AM - 5:00 PM (extended hours as needed) Requirements Key Responsibilities of this Role: Billing & Invoicing: Generate, verify, and email accurate customer invoices using accounting software (IQMS experience a plus). Collections: Monitor accounts receivable aging reports, identify past-due accounts, initiate proactive collection calls or emails, and elevate, as necessary. Payment Processing: Record, reconcile, and allocate incoming payments (checks, ACH, wire transfers, and credit cards). Dispute Resolution: Investigate billing issues, process necessary account adjustments, and collaborate with Sales or Account Management teams to resolve discrepancies. Reporting: Generate regular reports on collection activities, Days Sales Outstanding (DSO), and overall accounts receivable status for finance leadership. Credit checks: Assess the creditworthiness and financial health of current and prospective customers by reviewing credit reports, financial statements, and trade references when assessing credit terms and credit limits. Other tasks as assigned. Candidate Should Have the Following Skills: Technical Skills: Proficiency in accounting software (IQMS experience a plus) and the Microsoft Office Suite (Excel, Word, Outlook). Soft Skills: Ability to work independently on assigned tasks. Be a self-starter. Possess excellent negotiation and conflict resolution skills. Strong communication and interpersonal skills for vendor/customer and internal team interactions is required. Detail Oriented: High accuracy and thoroughness are crucial for daily tasks. Organization: Strong diligence and accuracy, with proven ability to prioritize tasks, meet deadlines and manage multiple responsibilities efficiently. Summary Desired Education and Experience: Education: Minimum of an associate's degree in accounting. Experience: Minimum of 3-5 years of relevant experience in billing, accounts receivable, or collections. Strong candidate would ideally have prior experience supporting manufacturing operations. Crayex Offers a Competitive Compensation Package Including: Starting Base Salary $60,000 to $75,000 (based on experience) Comprehensive Medical, Vision, and Dental coverage Health Savings Account (HSA) with company contributions and match Paid Time Off (Vacation, 10 Paid Holidays, Sick Time) 401k and Roth Plan with company contributions and match Company-Paid Life Insurance Voluntary Supplemental Insurance Options Tuition Reimbursement Employee Assistance Program Additional Information Schedule 8:00 AM - 5:00 PM Monday - Friday #J-18808-Ljbffr