Airport Rental Agent

Airport Rental Agent

Budget Avis Car and Truck Rental of Utah is looking for a dependable, customer-focused Airport Rental Agent to join our Cedar City team.

In this position, you will be one of the first points of contact for customers arriving at the airport. You'll help travelers select the right rental vehicle, complete rental agreements, explain available options, and make sure each customer has a smooth experience. You'll also assist with preparing and checking vehicles between rentals.

This is a hands-on position that combines customer service, sales, administrative work, and vehicle operations. The ideal candidate is comfortable staying busy, communicating with a variety of customers, and handling multiple priorities throughout the day.

Why Join Us?

Competitive hourly pay with performance-based incentives

Health, dental, and vision insurance

Paid time off and holiday benefits

401(k) with company match

Opportunities for advancement and professional development

Supportive, team-focused work environment

Training to help you develop customer service, sales, and operational skills

Opportunity to work with a recognized national rental brand while being part of a locally operated business

What You'll Do

Welcome customers and assist them throughout the rental process

Review reservations and help customers select vehicles based on their needs

Explain rental agreements, vehicle features, rates, protection options, and available upgrades

Recommend additional products and services when appropriate

Complete rental contracts and accurately enter customer and vehicle information

Process payments and maintain accurate transaction records

Respond to customer questions and resolve concerns in a professional manner

Check vehicles for damage and document their condition before and after rentals

Help ensure vehicles are clean, properly prepared, and ready for the next customer

Coordinate with other team members to maintain vehicle availability

Keep the rental counter, customer area, and work areas neat and organized

Follow company procedures, safety standards, and applicable requirements

Perform other duties that support the daily operation of the airport location

About Our Company

For more than 45 years, our family-owned and operated company has built its business around people, service, and strong local teams. As part of the Budget Avis Car and Truck Rental network, we combine the resources and recognition of a national brand with the flexibility and personal approach of a locally operated business.

We believe every employee plays an important role in our success. If you're looking for an opportunity where you can build valuable customer service and sales skills while growing with a team, we'd like to hear from you.

Requirements

High school diploma or equivalent

Customer service, sales, retail, hospitality, or rental-car experience is a plus

Strong verbal communication and interpersonal skills

Comfortable working with customers in a busy airport environment

Able to remain professional and composed when handling challenging situations

Self-motivated and capable of working independently

Strong attention to detail and accuracy

Willingness to work weekends and other scheduled shifts

Valid driver's license with a good driving history; no more than two incidents/accidents within the past three years

Must be at least 18 years old

Must be legally authorized to work in the United States

Employment is subject to successful completion of a background check and drug screening

Budget Rent a Car